BMW of Murrieta

Very professional service. I would highly recommend this dealership for their honesty, and hard work at finding the right financing for my needs. Rene, and Carl did amazing t I would highly recommend this dealership for their honesty, and hard work at finding the right financing for my needs. Rene, and Carl did amazing teamwork to get me into the car I wanted to purchase. I took my new car off road last weekend and it performs like a dream.thank you Carl and Renee for all your efforts. I have new found freedom in my 4 wheel drive. More

Great support Staff worked with out me there to find me the best deal possible. When I got to the dealer the car I purchased was already Parked outside ready for me Staff worked with out me there to find me the best deal possible. When I got to the dealer the car I purchased was already Parked outside ready for me to test drive! More

LOVE MY X5 2015 GREAT SERVICE !!! FRIENDLY PEOPLE ...WHAT ELSE YOU COULD ASK FOR ....LOUNGE AREA LOVE IT...SNACK YES '' MY STARBUCKS COFFEE YES :)) GETTING MY CAR GREAT SERVICE !!! FRIENDLY PEOPLE ...WHAT ELSE YOU COULD ASK FOR ....LOUNGE AREA LOVE IT...SNACK YES '' MY STARBUCKS COFFEE YES :)) GETTING MY CAR WASH EVERYDAY IF I WANT TO ... .. THANK'S DAVE TOWNSEND... LANIE HELM More

Friendly, Patient and Helpful Extremely friendly and knowledgeable staff. Carl was patient and helpful as I sorted through the questions surrounding my first purchase of an electr Extremely friendly and knowledgeable staff. Carl was patient and helpful as I sorted through the questions surrounding my first purchase of an electric vehicle...the I3 REx. My highest recommendation. More

Exceptional Service!!! Dave Townsend changed my opinion of buying a car. I've negotiated several cars for myself and even friends in the past, and was expecting the same tac Dave Townsend changed my opinion of buying a car. I've negotiated several cars for myself and even friends in the past, and was expecting the same tactics car salesmen use. I can't tell you how many times I've "walked out" of dealerships because I felt that a saleman was more concerned with selling a car for the highest price possible than one that met my prioritites. My experience at BMW of Murrieta amazed me! Dave was sincere, honest, knowledgeable, and went out of his way to get me the perfect BMW 428i with the exact options that I wanted. He also educated me on a few additional features that helped me to ultimately make the smartest decision for my specfic needs. Because I did my research ($) before I came here, I was able to recognize and really appreciate the amazing deal that Dave game me! However, equally as important was the service; I truly felt that Dave had my best interest at heart. If you live anywhere in SoCal, it is worth the trip to see Dave. Thanks again for everything, I love my new BMW!!! More

Great experience. Exceptional customer service. I decided to do an early lease return on a 2013 328i that I got from a local San Diego dealer. Someone suggested Truecar.com for pricing. I entered I decided to do an early lease return on a 2013 328i that I got from a local San Diego dealer. Someone suggested Truecar.com for pricing. I entered my information and car of interest and shortly thereafter, all sorts of dealers contacted me. Dave Townsend, from Murrieta BMW, was one of the first dealers to reach me. Only a handful of dealers were responsive to my requests but Dave stood out from the rest. He was very accessible by email, text and phone and came through on everything promised. He delivered the car to my home long after normal business hours and came back the following day for me to sign papers for a lower lease rate since the condition of my lease return was so clean. The service that Dave provided from BWM of Murrieta exceeded my expectations. Dave earned my business and referrals. More

Excellent service and care I've got to take this advantage to nominate my favorite salesman, Dave Townsend at BMW of Murrieta . I got my very first BMW (X1) from Dave. Then I de I've got to take this advantage to nominate my favorite salesman, Dave Townsend at BMW of Murrieta . I got my very first BMW (X1) from Dave. Then I decided to return the car early to get this new 320i. I came back to this dealership all the way back from Orange County area specifically to find Dave since my first experience with Dave was very positive. Dave helped me out all along to get the best deal beyond my expectation for both of my cars. I know that I wouldn't be able to have this amazing lease dealS for both X1, and 320i if it wasn't Dave... He is just so sincere and honest to all of his customers. I've never seen any sales persons like him before. I would not listen to nor sign any deals unless it comes from Dave. I highly recommend this exceptional salesman to my close friends and family (or whoever in doubt of trusting their salesmen.) I am more than certain that Dave will try his best to offer you the deal that you will be more than satisfied. I love my new 320i AND I love this guy! More

Phenomenal customer service Carl Burt is an amazing salesmen! 10/10 scorecard and wonderful personality. Exactly what you expect from BMW. Highly recommend!! He was welcoming and Carl Burt is an amazing salesmen! 10/10 scorecard and wonderful personality. Exactly what you expect from BMW. Highly recommend!! He was welcoming and truly made me feel like family. Can't wait for my next BMW. I wouldn't go anywhere else!! More

Most deceptive owner, management and sales staff ever. In dealing with the owner Mr. Boris Said on 4/1/2015 to try to settle an issue for friends that are 72 years old and 80 years old completely disabled In dealing with the owner Mr. Boris Said on 4/1/2015 to try to settle an issue for friends that are 72 years old and 80 years old completely disabled veteran . Mr Said manage to argue with, belittle, curse at and even yell at not only myself but the 72 and 80 year old customer. The sales team completely misrepresented a X5 and then hide the details from the elderly couple just to get the sale. I expect that from a second rate used car dealership selling salvaged cars not a BMW dealership. That is what you will get from BMW of Murrieta. This dealership had an opportunity to make it right for the elderly couple yet Mr. Said managed to show just what customers mean to him NOTHING at ALL. I would never ever buy from someone who treats anyone as he did this elderly couple on 4/1/2015. He acts as if this elderly couple was trying to scam or get something out of him when they stated they just want to be in a car that they feel comfortable in. This CPO BMW was specifically stated and sold to them as a California car which it was not, then the car left them sitting on the side of the road the 2nd week they owned it. Shame on every single person involved in this transaction, Jollene, George and yes the owner Boris Said who made the whole transaction worse by his belligerent pompus attitude. You lost a chance to make this situation for this couple better and to avoid such a bad review. More

RUN, DON'T buy a used car! $1000 in repairs first few weeks! I went to BMW thinking i could trust them to buy a used car from. I bought a 2011 Mini Cooper Countryman. When i drove off the lot a brake repair ligh I went to BMW thinking i could trust them to buy a used car from. I bought a 2011 Mini Cooper Countryman. When i drove off the lot a brake repair light came on, in addition also a service light. I returned the vehicle, they had it for 2 weeks, supposedly having done the work. A couple of weeks went by, a repair brake light came back on. I called BMW telling them, they said we cant do anything, I went to Mini in Escondido, they told me the rotators were damaged and BMW had just reset the light. I called BMW spoke to their manager again was left high and dry!!! They said they had replaced the back brakes. I told them the issue is with the front brakes, the rotators are damaged. They said at the inspection there was 60 per cent brake left. I said yes, but the rotators are damaged per mini Escondido. I went for a second opinion. Sears said same thing and showed me the grooves on the rotators. In addition to this the car totally died. That turned out to be a bad battery. All of this 6 weeks within buying the car. No jack either !! What the heck!!! Never buy a car from this place, they just throw the cars on the lot, They are not honest, no ethics!!! I paid more because they are BMW and not from a smaller unknown used car dealer. $1000 for rotators, brake pads and a battery in under 2 months!!! I asked about inspection at time of sale and was told it had been done. Judge for yourself. More