BMW of Murrieta

Excellent experience John Hardin did an outstanding job at BMW in helping me with my car purchase experience. He was knowlegible, and worked with me to achieve a win-win John Hardin did an outstanding job at BMW in helping me with my car purchase experience. He was knowlegible, and worked with me to achieve a win-win closing of new car purchase More

Service at BMW of Murrieta Hannah Loveday was the service attendant that helped me. She introduced herself, and I verified I had an appointment. She read an explained what the s Hannah Loveday was the service attendant that helped me. She introduced herself, and I verified I had an appointment. She read an explained what the service would entail. She confirmed I was waiting, and offered items from the waiting room. Hannah continued to update me on the status of my vehicle, as she was helping other coustomers. Thank you Hannah for providing a very helpful service center. R/Anthony Goodwin More

Excellent! Chad Ludwig has been our service advisor from day one.. He's taken very good care of 3 of our Bmw and us. Very good customer service and amazing how h Chad Ludwig has been our service advisor from day one.. He's taken very good care of 3 of our Bmw and us. Very good customer service and amazing how he can explain things without confusing you or even scaring you. I recommend him to all my friends and family. More

Purchasing a BMW from Murrieta Made Easy Jolene Bucholz and the rest of the staff at Murrieta made my purchase of my new vehicle "as easy as pie!" Jolene did an excellent job with the pape Jolene Bucholz and the rest of the staff at Murrieta made my purchase of my new vehicle "as easy as pie!" Jolene did an excellent job with the paper work, and rest of the staff, especially Ileen Garibay, all pitched in to make this one of the easiest and most rewarding experiences I have ever had in purchasing a new vehicle. More

Professional and friendly service. Chad Ludwig my service advisor is the best. He is professional, thorough and clearly explains to me the service being done on my car. He keeps me upda Chad Ludwig my service advisor is the best. He is professional, thorough and clearly explains to me the service being done on my car. He keeps me updated on progress of my service and has my car ready within 30 minutes of the promised time. Thank You Chad. Also, your shuttle service and driver, Bill, are great. Bill is very considerate and always on time to pick me up from work to get my car. Thank you, Bill. from C.J. owner 201 328i More

Service of our X5 Dealership called us to report our CD changer was in. They wanted to set up a time to install it. We had just purchased our X5. I showed up at the Dealership called us to report our CD changer was in. They wanted to set up a time to install it. We had just purchased our X5. I showed up at the service dept & received my loaner car ( very nice). The next day Brenda called & told me they had made a mistake. There was not a CD changer in our X5, just a single CD in the dash. She asked for permission to install the CD changer in our X5 for no charge. They could easily have just kept the CD changer & sent us on our way. They went the extra mile & gave it to us, which was very nice. Brenda, THANK YOU!! You put us first, when you could have just moved on. I had talked with her previously & she was very nice & professional. Service dept people were also friendly & professional, great job BMW of Murrieta! Keep it up! More

love my new car!! Dav Townsend made our car buying experience so fun. We got in he knew what we were looking for and he found the perfect car for us!!! Thank you for ev Dav Townsend made our car buying experience so fun. We got in he knew what we were looking for and he found the perfect car for us!!! Thank you for everything!!! More

Upmost customer service My overall transaction with Dave exceeded expectations. He not only answered my questions expediently, he also was flexible with my schedule and was a My overall transaction with Dave exceeded expectations. He not only answered my questions expediently, he also was flexible with my schedule and was able to get me the car I desired! More

Great follow up and service Ryan Cornille totally came through and made our Bmw experience so much better. His follow up was excellent and he went out of his way to make sure our Ryan Cornille totally came through and made our Bmw experience so much better. His follow up was excellent and he went out of his way to make sure our needs were met. Thank you Ryan for your hard work and dedication to your customers More

Dave Townsend BMW of Murrieta I highly recommend BMW of Murrieta and Dave Townsend they delivered excellent customer service, I purchased from them the past 2 years and each time i I highly recommend BMW of Murrieta and Dave Townsend they delivered excellent customer service, I purchased from them the past 2 years and each time it was by far the best car buying experience I ever had. If you are in the market for a new car I suggest you go by BMW of Murrieta and ask for Dave, he will deliver quality customer service and make your car buying experience a breeze.. More