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BMW of Murrieta

Murrieta, CA

Overview
Reviews
Vehicles
4.9
1,259 Reviews
Call Dealership (855) 996-5643
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41430 Auto Mall Parkway

Murrieta, CA

92562

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Showing 1,259 reviews

September 17, 2025

I really love the staff here at BMW Murrieta. They are all very nice and communicate very well. I was kept in the loop about my car the whole time so there were no surprises. More

by colleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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September 17, 2025

I wouldn’t think of taking my anywhere else. Samantha was ABSOLUTELY AMAZING and answered all my questions. The staff there is friendly and great with communication and customer service. Thanky More

by mark39466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Smith- EXCELLENT , Ileen Garibay, Dave Townsend, Carl Burt, Jolene Guzman, Raymond Herrera, Ryon Holland, Joe Garcia, Morgan Townsend
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September 17, 2025

Always a pleasure working getting my car serviced at BMW of Murrieta. Ask for SAMANTHA SMITH More

by andrewbrockhomes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert Park
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September 09, 2025

My Service Representative John Crook is always welcoming, professional and excellent. Always ready to help. More

by sharonwrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Crook
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Sep 12, 2025 -

BMW of Murrieta responded

Sharonwrice, we’re glad John consistently provides welcoming and professional service. We appreciate your feedback!

September 08, 2025

Samantha smith and her team are great,will keep going back to them for service needs. More

by Ird475
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Smith
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Sep 12, 2025 -

BMW of Murrieta responded

Ird475, it's experiences like yours that really keep us motivated! Thank you for taking the time to share your positive experience with us. We look forward to seeing you again.

September 07, 2025

My service advisor Samantha is the best, she’s always my go to when my vehicle needs service. Always professional, friendly, knowledgeable. Just the best overall. More

by Litocabra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Smith
Report | Print
Sep 12, 2025 -

BMW of Murrieta responded

Litocabra, we’re glad Samantha consistently provides professional, friendly, and knowledgeable service. She’ll be thrilled to hear your feedback!

September 05, 2025

Samantha Smith in the service department made the experience as good as it could be, she was understanding, took great care of me and was the best overall assistance I’ve had in 20 plus years of deal More

by Anth2204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genius Department was 5 star
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Sep 12, 2025 -

BMW of Murrieta responded

Anth2204, so happy Samantha made your service visit exceptional—after 20+ years, that’s high praise indeed!

September 04, 2025

Always incredibly helpful and seem to be fair on price. We always have great service and customer support More

by timarie_velardes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Smith
Report | Print
Sep 12, 2025 -

BMW of Murrieta responded

Timarie_velardes, we are so happy to read such a great review about BMW of Murrieta!

September 03, 2025

My overall experience was very positive and exceeded my expectations. My sales representative, Chris, delivered on everything he promised. He kept me informed, and I never felt like any games were being More

by JoeR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Evans
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Sep 12, 2025 -

BMW of Murrieta responded

Thank you, JoeR, for sharing your experience! We’re so glad Chris exceeded your expectations and made the process smooth and transparent. We truly appreciate your feedback!

September 03, 2025

Mark was amazing throughout the entire car buying process! Would definitely recommend to friends and family! More

by ljwoodward
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark denhoo, Ileen Garibay, Dave Townsend, Carl Burt, Jolene Guzman, Raymond Herrera, Ryon Holland, Joe Garcia, Morgan Townsend
Report | Print
Sep 12, 2025 -

BMW of Murrieta responded

ljwoodward, thank you for your wonderful feedback! We’re glad to hear Mark made your car buying experience amazing. We appreciate your recommendation!

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