BMW of Murray

Awesome Customer Experience I started looking on line for a vehicle because my time is so important. I started talking to Andrea and she was super helpful. I found the car I want I started looking on line for a vehicle because my time is so important. I started talking to Andrea and she was super helpful. I found the car I wanted and reached out to her and she turned me over to Lee. I gave them all my information over the phone and was approved within the hour. That was very impressive. I called and and told them about my time restraints . I showed up and was greeted by Lee . He had already been pro active getting the car ready for delivery. Just a few final numbers to be figured out and agreed upon. The Sales manager was great to work with as well . I got through the entire process within a very short time and was on my way. Lee understands great customer service doesn't stop with the sale but also the follow up after the sale. The whole experience was great and the treatment exceptional!! I would recommend this dealer to my family and friends to buy a car!! They get it. More

Outstanding Experience My sales representative Chris Durr was outstanding. Test Drive, Transaction exp and delivery were seamless. I highly recommend BMW of Murray. All o My sales representative Chris Durr was outstanding. Test Drive, Transaction exp and delivery were seamless. I highly recommend BMW of Murray. All of the reps seem to support each other and work as a team. All of my questions and concerns were addressed, and my time was respected as a busy professional to make the actual transaction brief and enjoyable. I really loved the surprise Chris through in when they unveiled my X3. Very cool! More

Amazing experience buying 2016 M3 Kori and the entire team at BMW of Murray were all wonderful to deal with. Very knowledgeable about M3s and willing to work with me from acquiring an Kori and the entire team at BMW of Murray were all wonderful to deal with. Very knowledgeable about M3s and willing to work with me from acquiring an allocation to helping me schedule the delivery of the vehicle on a time frame that worked best for me. Kori kept me informed at each step of the process and made my first BMW buying experience one to remember! Their passion for the product and service was felt and appreciated by myself and my wife. More

Service BMW of Murray Service Department has been great to work with. Jeris Oberle has always been willing to go above and beyond for us. I recommend Jeris a BMW of Murray Service Department has been great to work with. Jeris Oberle has always been willing to go above and beyond for us. I recommend Jeris and BMW of Murray for all your service needs. More

2002 BMW X5 4.6is BMW of Murray has maintained our vehicle since new. It is now close to 14 years old with 91k miles and still looks and drives like new. During our BMW of Murray has maintained our vehicle since new. It is now close to 14 years old with 91k miles and still looks and drives like new. During our last visit was our service consultant was Jeris Oberle. Jeris was good to work with and very helpful in getting our vehicle serviced. He kept us well informed of the status of our vehicle as maintenance was performed. More

Best Sales Person Ever If you're at all in the market for a BMW, even if you're not sure about what you want, make a point of asking for Kori Criddle. You will not be able t If you're at all in the market for a BMW, even if you're not sure about what you want, make a point of asking for Kori Criddle. You will not be able to find a better sales person. More

Always treated well and taken care of. My wife and I have owned a 328xi, X6M, 3GT and an X5. The crew at Bmw Murray have been incredible and genuine. I look forward to going in just to catc My wife and I have owned a 328xi, X6M, 3GT and an X5. The crew at Bmw Murray have been incredible and genuine. I look forward to going in just to catch up with them and check out the new vehicles. Highly recommended. More

Kori offered great deal with zero hassles I highly recommend working with Kori Criddle. Great service, great deal and zero hassles! She made the ar buying experience a rare pleasure.Very impre I highly recommend working with Kori Criddle. Great service, great deal and zero hassles! She made the ar buying experience a rare pleasure.Very impressed! More

Superior Car Buying Experience My car buying experience with BMW of Murray was superior to all other car buying experiences. I found the car I was looking for on cargurus.com and se My car buying experience with BMW of Murray was superior to all other car buying experiences. I found the car I was looking for on cargurus.com and sent a request for more information via their website on Sunday evening. I had a reply from BMW of Murray on Monday morning letting me know that they received my request and could they further assist me by setting an appointment with a client adviser and arrange for a test drive. I replied that I could be available the following day during my lunchtime. I noted that I could extend my lunch break to 2.5 hours total and that would need to include travel time from Draper to Murray and back to Draper. On Tuesday I arrived at BMW of Murray at the appointed time of 11:15am, met with Scott and drove the car. I was satisfied that it was the car I wanted. Scott started the paperwork and financing process, I went to the bank got a certified check for the down payment, signed the purchase intent and Scott gave me the VIN and other pertinent information for me to contact my insurance company. I was back at my desk at 1:15pm. I called Scott after returning to work and told him that I would be able to pick up the car after work on Wednesday and would plan to be at the dealership at 5:30pm, traffic permitting. My car was ready upon my arrival at 5:20pm, I signed all the paperwork, took delivery of the car and drove away a very happy and satisfied customer. At 6:09pm I was setting my favorites on the radio pre-sets. Once I had selected the car online I spent a total of 3 hours and 40 minutes finalizing the purchase and taking delivery of the car. I have never, in my entire 30 years of purchasing cars, ever had such a pleasant, pain-free, streamlined and courteous experience as I had with BMW of Murray. From the first moment I arrived at the dealership to the time I drove away I was treated as an intelligent person, was not patronized. Each person I spoke with was courteous, helpful and professional. I felt valued and respected. Although I purchased a pre-owned vehicle it looked as though it was just off the assembly line. The dealership takes great care of their inventory - even the pre-owned cars. I am very, very pleased with my experience and my car. I highly recommend BMW of Murray. Also further transparency - my pre-owned purchase was not a BMW but a Honda Accord. I, however was not treated any differently than if I were purchasing the dealer brand. I will return to this dealership for any future car needs. More

Excellent Experience Resulting the Purchase of 2nd X5 BMW of Murray is a customer oriented professionally run organization starting with the GM Dave Clark whom I have purchased more than 4 BMW's from. Aro BMW of Murray is a customer oriented professionally run organization starting with the GM Dave Clark whom I have purchased more than 4 BMW's from. Aron the CPO Manager was also outstanding in understanding and assessing my needs and directed me toward the purchase of the BMW X5 which best met my needs. As good as the BMW Quality of Autos are the Service is impeccable! Jeris my Service Adviser and Dave the Service Manager, who has taken care of my BMW's so well in the past, are both a Big Part of the reason I chose to Purchase another BMW from BMW of Murray because I know I have a trusted experienced team that are professional and go well beyond the call of duty to make sure I am happy with the servicing of both my BMW 535i and BMW X5. Thanks Team you continue to earn my business over all these years! I highly recommend BMW of Murray in all aspects! BILL More