BMW of Murray

Excellent service. When will BMW replace my air bag?? The service was first-rate; however, I am becoming more and more concerned about the replacement of the driver's side air bag in my 2007 X3. The Taka The service was first-rate; however, I am becoming more and more concerned about the replacement of the driver's side air bag in my 2007 X3. The Takata problem grows in size every day. When will BMW provide replacement parts for my car? More

Robin Russell, call him for your next BMW! We just bought a BMW and enjoyed a perfect/wonderful experience at BMW of Murray! Before we bought this car, we drove every similar car in the same We just bought a BMW and enjoyed a perfect/wonderful experience at BMW of Murray! Before we bought this car, we drove every similar car in the same group/class---for 11+ hours, over two Saturdays. During these demo/test drives we had the pleasure of working with Robin Russell, the most knowledgeable and professional sales person---when compared to any of the other car sales people we met at any of the other dealerships in Salt Lake. If you are looking to buy any kind of cross-over, you must test drive a BMW and ask Robin to show you the kind of techniques that will help you realize exactly why BMW handles and drives far/far better than any other cross-over in its class. Most importantly, Robin is a pleasure to work with and you will appreciate his knowledge and thoroughness. Lastly, when we arrived to pick-up our BMW---Robin had it waiting in a special showroom hidden under a car cover, for the moment of unveiling. I have bought cars my entire life---and have never experienced anything more wonderful than this moment. If you have any questions regarding above or would like me to give you the direct number for Robin Russell, please call my office at 435-615-8486. Ernest More

Time for a new transmission? I took my 2003 330i with 85,000 miles in because the transmission went into limp mode. They diagnosed it an told me that my transmission had FAILED!! I took my 2003 330i with 85,000 miles in because the transmission went into limp mode. They diagnosed it an told me that my transmission had FAILED!!! They showed me some dirty fluid and said BMW does not repair transmissions and the cost to replace it was around $5,500 dollars. I went home, bought a code reader on Amazon and reset the transmission codes. My failed transmission rose from the dead, like a Phoenix, and works fine. They never offered to clear the codes to see if they would come back. They just looked at their flow chart and said "needs a new transmission". I did take it to a shop and had them replace the transmission filter and fluid (after an internet search). I spent $385.00 to have this done, Although I could have done it cheaper myself. In my opinion you should not take your BMW to this dealership for transmission service. "BMW doesn't repair transmissions", nor have do they the ability to really diagnose what's wrong with it!. They also have a captive market in Utah for parts and charge full price for everything. Order your genuine parts from the internet, where it will cost you much less. More

Great sales and service I had a great overall experience with BMW of Murray. Parry Arbon has been great to work with. Low pressure and very knowledgable. I would and will re I had a great overall experience with BMW of Murray. Parry Arbon has been great to work with. Low pressure and very knowledgable. I would and will recommend this dealership to friends and family. Not to mention I love my new BMW. More

Great experience I was very impressed with the level of professionalism Joanna Rich showed me. She was very knowledgeable and a great saleswoman without being pushy. S I was very impressed with the level of professionalism Joanna Rich showed me. She was very knowledgeable and a great saleswoman without being pushy. She was so personable and easy to talk to. I would definitely recommend her and this dealership to my friends! More

BMW Of Murray BMW of Murray is fantastic. From my test drive of the X-1 with Geoffrey Simeona to the purchase with Kori Criddle everything went so smoothly. They al BMW of Murray is fantastic. From my test drive of the X-1 with Geoffrey Simeona to the purchase with Kori Criddle everything went so smoothly. They also gave me a terrific trade in price for my Volvo. More

Excellent service from JoAnna JoAnna was great to work with. If she didn't have an answer, she found it. My buying experience was exceptional. (And I love my BMW!) JoAnna was great to work with. If she didn't have an answer, she found it. My buying experience was exceptional. (And I love my BMW!) More

Jeris will go above and beyond to make your experience great Jeris is an awesome guy to work with! I have a lot of trust in him and without a doubt he goes above and beyond every time I bring my car in. I highly Jeris is an awesome guy to work with! I have a lot of trust in him and without a doubt he goes above and beyond every time I bring my car in. I highly suggest Jeris Oberle to anyone I know that has a BMW and is looking for outstanding customer service! More

Awesome Customer Experience I started looking on line for a vehicle because my time is so important. I started talking to Andrea and she was super helpful. I found the car I want I started looking on line for a vehicle because my time is so important. I started talking to Andrea and she was super helpful. I found the car I wanted and reached out to her and she turned me over to Lee. I gave them all my information over the phone and was approved within the hour. That was very impressive. I called and and told them about my time restraints . I showed up and was greeted by Lee . He had already been pro active getting the car ready for delivery. Just a few final numbers to be figured out and agreed upon. The Sales manager was great to work with as well . I got through the entire process within a very short time and was on my way. Lee understands great customer service doesn't stop with the sale but also the follow up after the sale. The whole experience was great and the treatment exceptional!! I would recommend this dealer to my family and friends to buy a car!! They get it. More

Outstanding Experience My sales representative Chris Durr was outstanding. Test Drive, Transaction exp and delivery were seamless. I highly recommend BMW of Murray. All o My sales representative Chris Durr was outstanding. Test Drive, Transaction exp and delivery were seamless. I highly recommend BMW of Murray. All of the reps seem to support each other and work as a team. All of my questions and concerns were addressed, and my time was respected as a busy professional to make the actual transaction brief and enjoyable. I really loved the surprise Chris through in when they unveiled my X3. Very cool! More