BMW of Murray

Second lease with BMW of Murray I recently leased a 2018 X1 having previously leased a 2015 X1 and loved the vehicle. On both occasions Geoff was my sales associate and did a superb I recently leased a 2018 X1 having previously leased a 2015 X1 and loved the vehicle. On both occasions Geoff was my sales associate and did a superb job once again - very informative and patient. I would definitely recommend Geoff and BMW of Murray. Thank you! More

Extremely impressed with my service I drive an older BMW and I ordered a new key through BMW of Murray. After I picked up my key they sent me over to get it programmed. The last dealer I drive an older BMW and I ordered a new key through BMW of Murray. After I picked up my key they sent me over to get it programmed. The last dealership I went to to get a new key never programmed it for me. The kind employee programmed both of my keys and then he had an extra BMW emblem that he placed on my hood, normally a $60 purchase. I am extremely impressed with this employee and because of him, I would recommend this dealership to anyone. More

Late night purchase The sales staff was excellent and very patient with me as I arrived just an hour before closing. They were able to help me through the differences i The sales staff was excellent and very patient with me as I arrived just an hour before closing. They were able to help me through the differences in models and ultimately send me home in my new 740i More

5 Star - Or more! Perfection perfectly perfected! What more can I say? Thank you Ben Ostler and Andrea Dowland. My car buying experience was by far the best of my life. Perfection perfectly perfected! What more can I say? Thank you Ben Ostler and Andrea Dowland. My car buying experience was by far the best of my life. Wonderful people, excellent dealership and fantastic vehicles. I am looking forward to another car buying experience when I want to, not when I have to. Thank you so much! I love this dealership and hope I never have to buy a vehicle elsewhere. More

Awesome experience at the BMW of Murray I bought a 528i at BMW of Murray and I absolutely love my car! My salesman was Ryan Roosendaal, he's a really nice guy and totally professional, he ma I bought a 528i at BMW of Murray and I absolutely love my car! My salesman was Ryan Roosendaal, he's a really nice guy and totally professional, he made me feel comfortable and he was never pushy like other dealerships. He has a lot of patience and explained and showed all the bells and whistles. I have been back to the dealership a few times to pick up some accessories from the parts department and Ryan always takes the time to come over to say hi and to see if I have any questions or need anything. I really appreciate Ryan I would highly recommend him! More

Amazing! Incredible customer service, I felt like I was listened to which hasn't always been my experience with car dealerships. Any concerns I had were addres Incredible customer service, I felt like I was listened to which hasn't always been my experience with car dealerships. Any concerns I had were addressed professionallly and respectfully to make sure I was completely comfortable throughout the process. Information was presented thoroughly and instead of a sales pitch it felt so much more like a conversation. Very pleased overall! Amazing! More

First class service This wasn't the first time I've purchased a BMW, it was however my first time at BMW of Murray. From the first phone call to Aron Dickerson, to the m This wasn't the first time I've purchased a BMW, it was however my first time at BMW of Murray. From the first phone call to Aron Dickerson, to the moment I drove the car off the lot, Aron made it a first class experience. I will be back. More

Disappointed I bought a new X5 recently thinking I would get great customer service. I was wrong. I can't get anyone to follow up with me on anything. They didn't I bought a new X5 recently thinking I would get great customer service. I was wrong. I can't get anyone to follow up with me on anything. They didn't notify me when my plates or extra tires came in. I believe this is part of their DNA because I have been dealing with family members who own the dealership. They should care more than anyone else. The car is great so far, but the customer service has been really disappointing. More

Best dealer for many years and with numerous vehicles My wife and I have owned and leased numerous BMWs over the past years and consider BMW of Murray our very best sales and service experience. The sale My wife and I have owned and leased numerous BMWs over the past years and consider BMW of Murray our very best sales and service experience. The sales people are knowledgeable and answer all your questions without any pressure. The service department delivers as they promise and always keep me informed on the progress of any service or repairs needed. I have enjoyed working with all of their personnel but recently have had top notch service from Alisha Rigler and Val Sehara. Though I don't know the actual repair technicians, the work is always done timely and in a professional manner. And it doesn't hurt that my vehicles are always returned washed and ready to go. Thank you for having a great organization! More

Tara Vesquez I have been fortunate to have Tara as a customer service rep. She has been accommodating and professional and is an excellent communicator. I trust he I have been fortunate to have Tara as a customer service rep. She has been accommodating and professional and is an excellent communicator. I trust her with my Bimmer and would recommend her to anyone. She is always positive and a pleasure to work with. More