BMW of Mt. Laurel
Mount laurel, NJ
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Great service, excellent communication and friendly staff. With having my own service advisor (Mike Carbone) I feel confident when dropping my vehicle off to the service department because he is very k staff. With having my own service advisor (Mike Carbone) I feel confident when dropping my vehicle off to the service department because he is very knowledgeable about my vehicle. I recently spoke to the mechanic (Harvey) who explained everything to me in elementary form so that I can understand. As a person who is not an expert in vehicle mechanics, I appreciate that he took the time to call me and explain it to me. I also left town for a couple of days on vacation and the team completed my vehicle and had it ready for me when I returned. This leaves me confident to come back to the team for any future concerns on my vehicle. More
This was the second time I had been at BMW Mt. Laurel for service and I worked with service rep, Matthew Maldonado both times, always super pleasant and professional. Everyone there is exceptional Laurel for service and I worked with service rep, Matthew Maldonado both times, always super pleasant and professional. Everyone there is exceptional. More
I just purchased a 430i and the experience was great. Donna was very pleasant to work with. This was my second car purchase this year with Donna as my Sales agent. I've been coming to this dealership for Donna was very pleasant to work with. This was my second car purchase this year with Donna as my Sales agent. I've been coming to this dealership for quite some time. I also have to mention my service tech Mike Carbone is very knowledgeable and personable and one of the main reasons i stay with the BMW family. More
Very professional and friendly service. I recommend this dealership for all your needs. I’ll be using them again for my next service. I recommend this dealership for all your needs. I’ll be using them again for my next service. More
This was the second purchase from BMW of Mt Laurel. My salesperson, Erich Decker had everything ready so there was no wait time. The entire process was a little over an hour.. Time was very importa My salesperson, Erich Decker had everything ready so there was no wait time. The entire process was a little over an hour.. Time was very important to me, so this was a perfect purchase. More
The service team specifically Billy and Jonathan, worked with BMW to have the worked covered by my warranty, initially I was told it was not covered, but after providing details they were able to have the w with BMW to have the worked covered by my warranty, initially I was told it was not covered, but after providing details they were able to have the work completed and covered under my warranty, saved me 1,500 bucks, greatly appreciated. Your customer service is AMAZING. Thanks again! More
My first time there for service, was made to feel comfortable with the experience from start to finish. Great experience, very pleased! Thanks Mike! comfortable with the experience from start to finish. Great experience, very pleased! Thanks Mike! More