BMW of Mt. Laurel
Mount laurel, NJ
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My BMW was towed to Mt. Laurel Bmw, and the problem was resolved timely. Matt Maldanado coordinated everything including transportation for me back-and-forth to work (an Ube Laurel Bmw, and the problem was resolved timely. Matt Maldanado coordinated everything including transportation for me back-and-forth to work (an Uber) until a loaner vehicle was available. Matt and Mt. Laurel Bmw get an A+ from me for all their efforts including communicating outside normal work hours.and resolving my vehicle problem. Great dealership and outstanding customer service! More
Jason and Matt were very helpful. They both explained everything I needed to know about what my choices were for the service I was getting. I will definitely be back to sit and work They both explained everything I needed to know about what my choices were for the service I was getting. I will definitely be back to sit and work while I wait for my car. The waiting area is nice- has great chairs and outlets to charge electronic devices. The coffee area is good and the ladies' room is clean! The communication about what is going on with my car is excellent! I love the video that the service teams sends!! Thanks BMW of Mt. Laurel!! More
I became a customer of the BMW of Mt. Laurel after getting services at other BMW dealerships. For the sake of truth I have to admit that I always had a wonderful experience. It is one of Laurel after getting services at other BMW dealerships. For the sake of truth I have to admit that I always had a wonderful experience. It is one of the reasons why I am a BMW devoted customer. However behind all great BMW policies, traditions and the culture there are always people who in practice reveal them to us –customers. Only people who work here make these rules, guidelines and recommendations work and the way they do that, does make a difference. The service advisor that was taking care of me and my car – Mike Carbone did a diligent job. He was attentive, and did not miss any of my questions. He was courteous; it is always a pleasure when people smile at you out of respect and welcoming. He was professionally correct – did not promise the things that would not deliver. He earned my respect and thanks. Mike is one of the whole team of workers who by doing their everyday job took care of my car. But he was the face of this team – the advisor and his representation left an excellent impression and wonderful results. That is what counts the most! Thank you Mike for your attitude and the job you have done. Thank you BMW of Mt. Laurel for having such workers on your staff. More
Purchased my first BMW yesterday with Ky Williams. The entire team was an absolute pleasure to deal with and made my time at the dealership super efficient and quick. Absolutely love my new car and wo The entire team was an absolute pleasure to deal with and made my time at the dealership super efficient and quick. Absolutely love my new car and would recommend Ky Williams to anyone shopping for a vehicle. More
Matthew is a rock star! He was extremely helpful and answered all of my questions and kept me well informed while my vehicle was being serviced. He goes above and beyond and He was extremely helpful and answered all of my questions and kept me well informed while my vehicle was being serviced. He goes above and beyond and that's saying a lot especially since customer service has declined overall within the last two years. It is refreshing to know that there is still excellent customer service! Thank you Matthew! More
This is my first car purchase from Holman BMW of Mt. Laurel. In fact, of the many cars I have owned over the years, this is my first BMW. I was nervous about switching brands and dealerships, but my exp Laurel. In fact, of the many cars I have owned over the years, this is my first BMW. I was nervous about switching brands and dealerships, but my experience was amazing. Wayne, my sales consultant, made the experience just about perfect for me. He really listened to my needs, took the time to understand my experience with buying cars and to provide a fitting sales experience from start to finish. I also had a good experience with Mara in the finance office where I felt just the right amount of guidance on extras for the car with no undue pressure to purchase...but the information I needed to make choices right for me. I left feeling great about my purchase of a pre-owned X3 M40i. It is an amazing car. My sales experience was amazing, and I recommend Wayne and BMW of Mt. Laurel to anyone looking for a great car sales experience. More