Back

BMW of Mt. Laurel

Mount laurel, NJ

4.6
297 Reviews

1220 Route 73

Mount laurel, NJ

08054

Directions

By Type

Showing 297 reviews

March 27, 2023

Joel was attentive to our needs. There was no back and forth that is usually associated with car buying. Joel asked the right questions, did the research he needed and got back to us More

by petervaracalli1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel
Mar 30, 2023 -

BMW of Mt. Laurel responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

March 10, 2023

Mr. Michael Carbone is very knowledgeable and concern with his customers and spend time to explain regarding my X7 service. Thank you very much for wonderful service. Amazing Service from start to finish More

by Bahman Vojdani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Carbone
Mar 13, 2023 -

BMW of Mt. Laurel responded

Hi Bahman, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 17, 2023

Austin was amazing right from the beginning. I got my first flat tire on my run flat tires and I was uncertain how to proceed. I spoke on the phone with Austin in Service and he assured me that More

by allycooney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Feb 20, 2023 -

BMW of Mt. Laurel responded

Hi, thank you for your kind review; we are happy to pass along your comments to Austin here at BMW of Mt. Laurel! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 13, 2023

Everyone is always helping and pleasant. From Niger in sales to Bill and Jason in service. More

by Edward.b.ryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Niger, bill and Jason in service
Feb 16, 2023 -

BMW of Mt. Laurel responded

Hi Edward, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

February 03, 2023

Best experience - every time! From the person who gets your keys to the person that offers you snacks in the waiting area ... Amazing Service from start to finish and the car alw More

by JennCotton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Feb 06, 2023 -

BMW of Mt. Laurel responded

Hello, we appreciate your positive review about your recent experience with us! Thank you so much for your feedback! We hope you have a great day!

January 29, 2023

Donna McLaughlin is the reason I come to BMW of Mt Laurel. She is a FANTASTIC client advisor. She always delivers the best service. Donna always sticks up for us when it comes to discounts and trad More

by ibrennan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donna McLaughlin
Feb 01, 2023 -

BMW of Mt. Laurel responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Mt. Laurel. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 23, 2023

I'm from Ohio. My husband and I found the X4M Competition online. When we contacted the dealership we were put in touch with Ky. He made the process seamless. He More

by Miss Renee
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ky
Jan 26, 2023 -

BMW of Mt. Laurel responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 22, 2023

Sales and service center are great with getting you into a new or used vehicle and making sure all issues with the vehicle are taken care of. More

by Mandybottino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William,Darnell and Austin
Jan 24, 2023 -

BMW of Mt. Laurel responded

Hi, we are so happy to read such a great review about BMW of Mt. Laurel! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

January 16, 2023

A total scam! You will take ya car in for repairs and boom! NeXT they’re telling you,” hey your car has COVID and it’s not going to make it! More

by JERMAYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe and Keith service managers
Jan 16, 2023 -

JERMAYNE responded

Why take advantage of a long time long term relationship that we built up with BMW? How are you even licensed to service a BMW vehicles!? Tell us it’s just one thing then your back in less than a year, less then 10,000 miles! Diagnose the and wow! It’s the same problem and more but they guarantee it wasn’t their fault! So we pay more but this time the bandage came off before we made it off the lot! Kept the car for over two months had us pay in full! Over 9,000$ spent! Then we’re told we will need at least 20,000 for what they found after we paid and waited over 2 months! Is there not anyone that can stop them and this from happening to anyone else!?

January 13, 2023

Top notch service personnel and first class dealership. Will continue to have my car serviced there as long as I own it. More

by njlight
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Carbone
Jan 19, 2023 -

BMW of Mt. Laurel responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

...
6
...