BMW of Mt. Laurel
Mount laurel, NJ
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This was my initial scheduled Service experience w/ BMW Mt. Laurel and I couldn't be more satisfied w/ all aspects of the Service provided to me. From scheduling, availability of a courtesy vehicle, the v Mt. Laurel and I couldn't be more satisfied w/ all aspects of the Service provided to me. From scheduling, availability of a courtesy vehicle, the virtual workaround of my vehicle, and the condition of my vehicle upon completion of service. I was particularly appreciative of Kathy Jakacki's professionalism and courtesy throughout the entire (checkin/checkout) process. Look forward too much of the same in the future. More
I actually blew out two tires on the highway ramp- a first. Road side assistance was there to tow the car into my trusted in whee Laurel. A friendly uber driver was arranged to drive me to work. By the first. Road side assistance was there to tow the car into my trusted in whee Laurel. A friendly uber driver was arranged to drive me to work. By the time I finished my morning meeting the tires were ordered and a recommended wheel alignment was priced -very reasonable. The work was done and the car was returned washed, shining and purring on my drive home early afternoon. It was a perfect experience! More
Joel was attentive to our needs. There was no back and forth that is usually associated with car buying. Joel asked the right questions, did the research he needed and got back to us There was no back and forth that is usually associated with car buying. Joel asked the right questions, did the research he needed and got back to us with a deal that worked for everyone. Never did we think buying a BMW would be this easy. Thankyou to Joel and everyone at the Mount laurel Dealership that made this experience the best car buying experience that we have had in a long time. More
Mr. Michael Carbone is very knowledgeable and concern with his customers and spend time to explain regarding my X7 service. Thank you very much for wonderful service. Amazing Service from start to finish with his customers and spend time to explain regarding my X7 service. Thank you very much for wonderful service. Amazing Service from start to finish. More
Austin was amazing right from the beginning. I got my first flat tire on my run flat tires and I was uncertain how to proceed. I spoke on the phone with Austin in Service and he assured me that I got my first flat tire on my run flat tires and I was uncertain how to proceed. I spoke on the phone with Austin in Service and he assured me that Mt Laurel had my tire in stock and then he directed me on what to do. Although it was end of day before a weekend, upon arriving I was taken care of right away and driving out with my tire changed within an hour!! Everyone working was so helpful and friendly. It was such a pleasant experience. Austin was knowledgeable, attentive, and reassuring. He made all the difference! I bought my car here 5 years ago and have been getting it serviced here since. I have honestly never had a bad experience but this recent visit was worth a review. Thank You!!! More
Best experience - every time! From the person who gets your keys to the person that offers you snacks in the waiting area ... Amazing Service from start to finish and the car alw From the person who gets your keys to the person that offers you snacks in the waiting area ... Amazing Service from start to finish and the car always runs like a gem after leaving the garage! Wouldn't buy or service from any other dealer More