BMW of Mt. Laurel

Customer service is Top Notch! Officially a loyal customer! From sales to the service staff. Bmw of Mt. Laurel is a class act. Officially a loyal customer! From sales to the service staff. Bmw of Mt. Laurel is a class act. More

My service advisor Jason was very courteous and engaging and immediately attempted to fix the part that broke off. After multiple tries, unfortunately the part had to be ordered and it promptly arrived the and immediately attempted to fix the part that broke off. After multiple tries, unfortunately the part had to be ordered and it promptly arrived the following day. I received a call and came in for service to get the new part installed. Not only was everything taken care of, but my vehicle was also washed, vacuumed, and tire shined looking just fantastic. The new renovation reflects the friendly staff that I encountered while waiting in the showroom. Congratulations, and that's why I always go to BMW of Mt. Laurel. More

Purchased BMW form MT. L BMW, we received great service from salesman. Finance persons as well as their "Genie" service person L BMW, we received great service from salesman. Finance persons as well as their "Genie" service person More

John McGonigle went above and beyond my expectations. I am very appreciative of his follow up to my vehicle issue. I am very appreciative of his follow up to my vehicle issue. More

Great experience overall, very thorough. Communication was also great, via email, text messages and at dealer. Communication was also great, via email, text messages and at dealer. More

Always a great experience at this location. Purchased my first vehicle with them in 2016 and came back again in 2023. Donna McLaughlin was the best to work with. Purchased my first vehicle with them in 2016 and came back again in 2023. Donna McLaughlin was the best to work with. More

Mark Haltzman was a pleasure to work with throughout the process. Having large monitors synced with the sales people's laptop also added to the positive experience. Being able to provide the necessary docum process. Having large monitors synced with the sales people's laptop also added to the positive experience. Being able to provide the necessary documents ahead of time digitally made the actual purchase transaction much more efficient. Having genius Holly help set up the car initially was huge. Even though I had already read the 360+ pages of the owners manual, it saved me the headache of trying to navigate all the tech. More

The staff is always polite and informative. My vehicle is serviced properly, timely and thoroughly. My vehicle is serviced properly, timely and thoroughly. More

My salesperson, Sebastian, was excellent. Knowledgeable, professional, and friendly. The finance manager and the young man who helped explain all the tech in my car were also excellent. Knowledgeable, professional, and friendly. The finance manager and the young man who helped explain all the tech in my car were also excellent. Very smooth and easy process. More

Hi, the break fluid and oil change service was on brand! That simply means the efficiency in which I was greeted, the complimentary beverages, comfortable waiting area, and the time it took to complete the That simply means the efficiency in which I was greeted, the complimentary beverages, comfortable waiting area, and the time it took to complete the scheduled services, in addition to Elvin explaining the end results in detail, was exemplary. I can't speak for other clients but I've always experienced fantastic service. Take care! More