BMW of Mt. Laurel
Mount laurel, NJ
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This is the third car I have leased from Holman through Wayne. Whatever boxes you have for determining his performance and customer service require absolutely no hesitation in filling out. Because he is Wayne. Whatever boxes you have for determining his performance and customer service require absolutely no hesitation in filling out. Because he is a consummate professional. I consider his help to so valuable because I trust him. This trust keeps me coming back. I know that he will take care of all the details. I know that he will try to get me exactly the car I prefer. I know that the deal will be equitable for all parties. This takes all the pressure out of leasing a car. There's enough pressure these days with everyday life. I'll be back to get another car in three years. And I know I will be as satisfied as I am now, because Holman has a top-notch employee in Wayne Calabrese! More
This dealership is great because of Donna McLaughlin. This is my third car I purchased from her. She's Great and I would go back again if I needed another car. This is my third car I purchased from her. She's Great and I would go back again if I needed another car. More
Brian, Just wanted to follow up with you from last Brian, Just wanted to follow up with you from last night with 2018 Acura purchase. Shelby & I love this car! It handled so nicely coming back to Brian, Just wanted to follow up with you from last night with 2018 Acura purchase. Shelby & I love this car! It handled so nicely coming back to Newark, DE. It was a really amazing experience at your dealership and all of your staff. Can’t thank you enough for everything – we had to drive to Dover, DE for COVID shots this am and that car ------ amazing. Your staff and facility ---- amazing – I will recommend your dealership for anyone in future – Shelby so meticulous with vehicle – had me clean off dead bugs on front this am – LOL – she’s going to take very good care of her new baby – LOL! thank you again so much for making this such a great buying experience – car dealers in past – ugh – have not! Your dealership rocks! Please share with your boss – very impressive! Again thank you Brian Styers for making this a great experience. What a beautiful facility you have too! Cheryl Harding Newark, DE More
As bad as it gets. Service reps and mgmt have poor grasp of customer care - rarely answer phone calls, frequently fail to return calls/msgs, treat inquiries as annoyances. Sad thing is that service techs ar of customer care - rarely answer phone calls, frequently fail to return calls/msgs, treat inquiries as annoyances. Sad thing is that service techs are decent, but that’s lost with the painful need to deal with the front people. Held my wife’s X3 hostage 2 months ago until I coughed up $1K for a part they needed to order, Paid it but still haven’t seen the part and, when called, service depart says they can’t check with parts dept for status! Because of BMW of Mt Laurel I will never buy BMW again. More
Easy purchasing process. Relaxed no pressure environment. Cole Folks my Client Advisor was easy to work with and did an excellent job. I bought two BMWs before from this dealer and always had a good experi Cole Folks my Client Advisor was easy to work with and did an excellent job. I bought two BMWs before from this dealer and always had a good experience. Service has been excellent too. More
Greg and the staff at BMW of Mt. Laurel were welcoming and very professional. The whole buying process was streamlined, thorough, and hassle free. A great buying experience and we would happily do busin and very professional. The whole buying process was streamlined, thorough, and hassle free. A great buying experience and we would happily do business with BMW of Mt. Laurel in the future. More
We had an incredible experience with BMW of Mt. Laurel, and specifically with salesperson Brian Styers. From the initial phone call after my online inquiry, all the way through the sale itself, Brian was and specifically with salesperson Brian Styers. From the initial phone call after my online inquiry, all the way through the sale itself, Brian was as helpful and honest as we could have asked for. I’d recommend him highly for anyone looking for a new or pre-owned BMW in the Philadelphia region. More
I was out running errands and noticed I had a nail in my tire. I went to BMW Mt Laurel without calling ahead and they were very helpful with replacing my tire on a busy Saturday afternoon. They even gave me tire. I went to BMW Mt Laurel without calling ahead and they were very helpful with replacing my tire on a busy Saturday afternoon. They even gave me a rental so I could finish my errands while my car was being serviced! I was in and out with a new tire In a little over an hour despite the many other customers they had. Everyone that I encounter there is always so friendly. More
The entire experience at BMW of Mt Laurel was great. Brian Styers is an excellent salesperson and made my first car buying experience very easy. From first walking in the door to driving off the lot, I Brian Styers is an excellent salesperson and made my first car buying experience very easy. From first walking in the door to driving off the lot, I was impressed with how seamless he made the process. I hope to be able to work with him for future purchases. More