BMW of Mountain View - Service Center

Had serious warning light - they got me in the next day - took a few days but they fixed the problem. Gave me a loaner car which was also appreciated. took a few days but they fixed the problem. Gave me a loaner car which was also appreciated. More

I always have a great service experience at BMW of Mountain View. I’ve been taking our 2012 X3 there since we purchased it, and they’ve kept it working well for the 9 years we have had it. It still Mountain View. I’ve been taking our 2012 X3 there since we purchased it, and they’ve kept it working well for the 9 years we have had it. It still drives like new! Daniel Martinez, our service manager for the entire time is fantastic. I highly recommend him. More

Easy online scheduling and rescheduling. Excellent Service Department with free loaner BMW 330i. Free car wash too. Courteous and knowledge staff. Thank you very much. Service Department with free loaner BMW 330i. Free car wash too. Courteous and knowledge staff. Thank you very much. More

My experience at the service center at BMW of Mountain View was very pleasant. I was greeted outside, as I pulled in with all the paper work ready. I picked up the loaner car and was out of there in 5 min View was very pleasant. I was greeted outside, as I pulled in with all the paper work ready. I picked up the loaner car and was out of there in 5 mins. The car service was returned serviced and cleaned few hours later. Will definitely use them in the future. More

Service agent is very friendly and clarified all questions and concerns questions and concerns More

Service was done quickly and efficiently, especially for a Saturday. a Saturday. More

The service center at BMW of Mountain View was clean and organized. The personnel at the service station were polite and helpful. I would not hesitate to take my vehicle back to BMW of Mountain View. organized. The personnel at the service station were polite and helpful. I would not hesitate to take my vehicle back to BMW of Mountain View. More

Very friendly, all does guys work so hard..Mark so hard ...very good guy.. ...very good guy.. More

Tires were swapped, the car didn't recognized the tires. Tires needed to be enrolled again. Reset didn't help. Dealership didn't mentioned that to the customer. Computer software got updated. Since then Ap Tires needed to be enrolled again. Reset didn't help. Dealership didn't mentioned that to the customer. Computer software got updated. Since then App can't communicate to the car. A lot of unforeseen problems. More

Wayne Chan was the advisor for the service of my BMW 328i. I highly recommend Wayne who is personable, knowledgeable and professional. Excellent customer service! 328i. I highly recommend Wayne who is personable, knowledgeable and professional. Excellent customer service! More