BMW of Mountain View - Service Center

1) Setting up an appointment was easy2) My vehicle was 1) Setting up an appointment was easy 2) My vehicle was serviced competently and promptly 3) Good documentation was provided 4) My X4 was washed an 1) Setting up an appointment was easy 2) My vehicle was serviced competently and promptly 3) Good documentation was provided 4) My X4 was washed and vacuumed before it was returned to me More

I had excellent experience with Marc Nappi. He is very professional, honest and knowledgeable. Great service. Thank you. professional, honest and knowledgeable. Great service. Thank you. More

For the most part, the welcome from retired Pete and Manny, and now his replacement (do not know her name) have been terrific. Setting appointment and loaners is a real plus. Manny, and now his replacement (do not know her name) have been terrific. Setting appointment and loaners is a real plus. More

Great service, easy scheduling, prof inspection, honest advise, convenient location, not too many loaner cars advise, convenient location, not too many loaner cars More

Excellent service provided by all. I have no complaints and will return in the future. and will return in the future. More

Excellent service. Always on time and professionally done. They explain you everything what needs to be done and call you if anything is needed in addition to be done. I like working with Branden Casey. done. They explain you everything what needs to be done and call you if anything is needed in addition to be done. I like working with Branden Casey. He is a professional, doing excellent job. More

Mark took care of my maintenance and oil leak. He went out of his way to ensure I didn't pay an excessive amount for my repair. Much appreciated. out of his way to ensure I didn't pay an excessive amount for my repair. Much appreciated. More

I've been going here for ~10 years to service 3 Bimmers over that time. Service rep, Wayne Hong is excellent. Clear communication and courteous. over that time. Service rep, Wayne Hong is excellent. Clear communication and courteous. More

We have had an intermittent noise when starting car for over a year. Brought back for Joe Wahler(who is awesome) to investigate. We have been going to East Bay BMW since we moved. We were concerned as the over a year. Brought back for Joe Wahler(who is awesome) to investigate. We have been going to East Bay BMW since we moved. We were concerned as the car is just out of warranty but the car has been doing this for over a year. Joe and Brendan kept the car for a few days and have assured us all is well More

Excellent 20K service from start to finish. I was kept fully informed of all the issues and suggested service items. Loaner pickup and dropoff worked perfectly. Very polite and helpful staff. fully informed of all the issues and suggested service items. Loaner pickup and dropoff worked perfectly. Very polite and helpful staff. More