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BMW of Mountain View - Service Center

Mountain View, CA

4.7
609 Reviews

609 Reviews of BMW of Mountain View - Service Center

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January 06, 2022

Andy Simental , at BMW Mountain View, provided excellent customer service, he was very clear with his communication, about the resolving the problems in the car, and setting expectations. More

by Naveen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Jan 16, 2022 -

BMW of Mountain View responded

Hi Naveen, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 03, 2022

I got an excellent service at BMW Mountain View. I recommend to meet Wayne and his service team to have the same experience. My legacy BMW car runs like new every time it comes out of their good care. More

by MK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Chan
Jan 16, 2022 -

BMW of Mountain View responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

January 03, 2022

Service Advicor provides excellent service. He clearly described the works to be completed and communicated properly of the service delivery. More

by Jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
wayne chen
Jan 16, 2022 -

BMW of Mountain View responded

Hi Jerry, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

January 03, 2022

Wayne Chan is the best service attendant you could ever ask for. He goes the extra mile to always ensure your satisfaction. More

by Waindog91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Chan
Jan 16, 2022 -

BMW of Mountain View responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 03, 2022

Andy Simentol, the service advisor is great.Service was Andy Simentol, the service advisor is great. Service was done on time All was communicated clearly and promptly Car was return cleaned and watched More

by alonc7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Simentol, Sydney Thorp
Jan 16, 2022 -

BMW of Mountain View responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 31, 2021

I worked with mark Sleiman, he is a wonderful service advisor, very caring and over all a wonderful human . He was patient, always pleasant and happy to help, wonderful asset to the company. More

by shadi1999_yousefi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sleiman
December 26, 2021

Fantastic service experience as always. Mark Sleiman is a true gentleman. He's always very professional, friendly and thorough, and provides the best service. More

by emadi_mr
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mark Sleiman
December 24, 2021

Great service experience. My service advisor Mark S. was friendly, helpful, and went out of his way to make the whole experience a good one. More

by hartwellrobert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark S.
December 23, 2021

Wayne Hong provided a great service experience and the service department did their best to eliminate the elusive cause of a pesky rattle in my headliner/sunroof. More

by veachus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Hong
December 20, 2021

Wayne was efficient,kind, and thorough as usually!! I have told many people about this Mountain View dealership. It is a plus that it is so clean and attractive!!! More

by crivard103
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Chan
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