BMW of Mountain View - Service Center

I trust BMW of Mountain View with my car because of Wayne Hong. He is just exceptional and takes care of the customer. He listens to the customers and makes sure that every single concern is addressed. He fo Hong. He is just exceptional and takes care of the customer. He listens to the customers and makes sure that every single concern is addressed. He follows up diligently giving updates and recommendations on what the service technician find. During my recent visit, I was blown away when he texted me a video of the car in service and what they found. It was amazing!!! Keep up the great work Wayne!!! More

My favorite place to service my car! Excellent job Wayne Hong. This dealership has stepped up their game to provide excellent service and build a top notch facility. I will consider buyi Excellent job Wayne Hong. This dealership has stepped up their game to provide excellent service and build a top notch facility. I will consider buying my next BMW here if they keep this quality of services high More

BMw of Mountain View Dealership is so new and clean. Very comfortable . excellent services and more! Very comfortable . excellent services and more! More

Replace tire was recommend. Replace tire price was little higher than expected. Price higher than outside tire shop. Replace tire price was little higher than expected. Price higher than outside tire shop. More

Service advisor was professional, friendly, and most helpful. He addressed all my service concerns. Kyle went over and above my expectations. Definitely a positive experience to include prompt retur helpful. He addressed all my service concerns. Kyle went over and above my expectations. Definitely a positive experience to include prompt return of my vehicle. More

Quick work, responsive for my service. Thanks Branden! Will come back for sure. Thanks again Thanks Branden! Will come back for sure. Thanks again More

Always a pleasure to get the car serviced at BMW Mountain View. Great service and really knowledgeable and friendly staff. View. Great service and really knowledgeable and friendly staff. More

Easy drop off and quickly had a loaner vehicle. Work was completed sooner than expected. They offered me an oil change special and I found a special price for another needed service on the BMW we Work was completed sooner than expected. They offered me an oil change special and I found a special price for another needed service on the BMW website. My car was washed for me at pickup. We have used this dealership for 22 years. More

Excellent service, very responsive, friendly, and efficient. I am a routine customer and have always been satisfied with my experiences. efficient. I am a routine customer and have always been satisfied with my experiences. More

Andy Simental was great! Very helpful. He listened to my concerns and they check it and assured me that everything is normal. No issues whatsoever. Very helpful. He listened to my concerns and they check it and assured me that everything is normal. No issues whatsoever. More