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BMW of Mountain View - Service Center

Mountain View, CA

4.7
609 Reviews

609 Reviews of BMW of Mountain View - Service Center

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April 30, 2022

Very helpful and fast service will definitely be back for my next service thanks Kyle More

by Sanders_shad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
May 03, 2022 -

BMW of Mountain View responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 29, 2022

Service rep was super helpful was able to address all my concerns, keep me updated on timely manner about when my car would be ready More

by alexabadia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin
May 03, 2022 -

BMW of Mountain View responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 28, 2022

Very professional team! Service was done timely as promised. Will be coming here moving forward. More

by Nathaniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Osello
May 02, 2022 -

BMW of Mountain View responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

April 27, 2022

I like the excellent service of the service department they very helpful, friendly and they the work very timely and excellent. More

by Liwa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy
Apr 28, 2022 -

Liwa responded

I like the excellent service of Andy Simental he is very helpful, friendly approach to customer, very timely and excellent work.

April 27, 2022

Great experience owing the bmw. The service and maintenance has been great. I always got a loaner without any hassle, which is a big deal at other dealerships More

by anand_mirji
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Apr 29, 2022 -

BMW of Mountain View responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 26, 2022

Great service, very helpful and attentive to detail! I will keep coming back for service here! More

by Judys2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne hong
Apr 28, 2022 -

BMW of Mountain View responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 26, 2022

Customer service was fantastic. Wayne kept me in the loop and loaner car checkout was quick & easy. More

by cjnurse2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Hong
Apr 28, 2022 -

BMW of Mountain View responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

April 20, 2022

BMW of Mountain View offers nice facility and loaner car. Service advisor Wayne Hong is very knowledgeable and helpful in explaining the repairs my car needs. More

by wenry8
Customer Service
Recommend Dealer
Yes
Employees Worked With
Wayne Hong
Apr 23, 2022 -

BMW of Mountain View responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 20, 2022

Mark Sleiman Service Advisor made sure my car was up-to-date on everything that it needed and presented me with a list of what needed to be taken care of on my appointment. I made sure he's aware tha More

by chuvngo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sleiman
Apr 24, 2022 -

BMW of Mountain View responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

April 16, 2022

Branden was very helpful in finishing the maintenance promptly. A great service with seamless transportation. Thanks a lot! More

by Toru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Branden Casey
Apr 19, 2022 -

BMW of Mountain View responded

Hi Toru, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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