BMW of Mountain View - Service Center

I brought my car to Mountain View BMW dearer for service 4 days ago, like before, I always request Mr Wayne Hone, not only he is so knowledgeable, he gave the best service because he is extremely patient an 4 days ago, like before, I always request Mr Wayne Hone, not only he is so knowledgeable, he gave the best service because he is extremely patient and thoroughly explain what he plan to do for the car and most wonderful is that he will think from the customer side. I will definitely bring my car to his service in the future and I wish all BMW service technician will be as wonderful as him. Thank you again, Mr Wayne Hong. Mrs Wang More

Marc Nappi was an exceptional service agent. He was very professional and was a pleasant to deal with. I will definitely be back. He was very professional and was a pleasant to deal with. I will definitely be back. More

Devin (my advisor) was exceptional. He treated me nicely and qi k in attacking issues. I was very happy. He treated me nicely and qi k in attacking issues. I was very happy. More

First time BMW owner, came here feeling uncertain, but Devin was incredibly helpful and made me feel comfortable because I knew I was in good hands with his expertise. Devin was incredibly helpful and made me feel comfortable because I knew I was in good hands with his expertise. More

kyle is really nice, he is fast and responsive, every time I have problems, he will solve it for me. Trusted! time I have problems, he will solve it for me. Trusted! More

Professional and provide good service. Loaner car was used during the visit. Would recommend to friends Loaner car was used during the visit. Would recommend to friends More

Always a good experience here at BMW of Mountain View. Kudos to Wayne Hong in particular - service itself is of course the easy part but they deserve credit for always making things pleasant and easy unli Kudos to Wayne Hong in particular - service itself is of course the easy part but they deserve credit for always making things pleasant and easy unlike some of the other dealers in the area. More

Very helpful and fast service will definitely be back for my next service thanks Kyle my next service thanks Kyle More

Service rep was super helpful was able to address all my concerns, keep me updated on timely manner about when my car would be ready concerns, keep me updated on timely manner about when my car would be ready More

Very professional team! Service was done timely as promised. Will be coming here moving forward. Service was done timely as promised. Will be coming here moving forward. More