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BMW of Mountain View - Service Center

Mountain View, CA

4.7
616 Reviews

616 Reviews of BMW of Mountain View - Service Center

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June 13, 2022

Wayne was extremely nice and patient. Explained all the details professionally. BMW service is expensive... More

by talk11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne
Jun 14, 2022 -

BMW of Mountain View responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 12, 2022

Mountain View BMW has been servicing our cars for many years. Is having gone through many service advisers, Wayne Chan is the best. More

by Tye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Chan
Jun 13, 2022 -

BMW of Mountain View responded

Hello Tye, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 10, 2022

Great service. Wouldn’t go anywhere else. Mark Sleiman is the best. I highly recommend BMW of Mountain View. More

by Ken S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sleiman
Jun 13, 2022 -

BMW of Mountain View responded

Hi Ken, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of BMW of Mountain View and we hope to be of service again in the future.

June 08, 2022

I liked the way that Wayne handled the insurance follow up and also loaner car and making sure the car is ready ASAP More

by Behdad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
wayne
Jun 09, 2022 -

BMW of Mountain View responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 05, 2022

This dealership’s service department has been great. Service representative Brandon Casey has always met my needs and it has been done in an efficient manner. I would definitely recommend this dealershi More

by plk35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Casey
Jun 06, 2022 -

BMW of Mountain View responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Mountain View and we hope to be of service again in the future.

June 03, 2022

Wayne Chan is excellent. He always follows through on questions and provides timely updates when my car is in the shop for repairs. I would strongly recommend him as More

by bvanlinge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Chen
Jun 05, 2022 -

BMW of Mountain View responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of BMW of Mountain View and we hope to be of service again in the future.

June 02, 2022

Great customer service from Wayne Chan. I messed up my appointment but he took me anyway. They diagnosed and fixed the issue quickly at a very reasonable cost. More

by jys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Chan
Jun 03, 2022 -

BMW of Mountain View responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

June 02, 2022

Every thing is pretty good, including dropping off car, getting loaner car and picking up car. More

by Jimmy Wang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin
Jun 03, 2022 -

BMW of Mountain View responded

Hi Jimmy, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Mountain View! Drive safe, and we'll see you on the road.

June 02, 2022

After service customer care is 0/10. Tire pressures set up 40 front and 46 rear. No replies regarding this. Are we trying to blow up the tires or are these numbers the right psi? Sti More

by Mijinro1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devin Miller
Jun 05, 2022 -

BMW of Mountain View responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

June 01, 2022

Great Services Friendly Staffs Beautiful Modern Dealer Excellent Coffee ☕️ Good/Fair prices for cars, parts More

by Kp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Chan
Jun 02, 2022 -

BMW of Mountain View responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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