BMW of Mountain View - Service Center

Worked with Marc on my 2018 x5 diesel. Brought it in for new tires and had there check engine light come on. Found out that it was the spark plugs and covered under warranty. Was provided Brought it in for new tires and had there check engine light come on. Found out that it was the spark plugs and covered under warranty. Was provided a loaner car and picked up the x5 the following day. Hassle free experience! Additionally, in March of this year, had a faulty door panel which kept making a rubbing/knocking sound. Marc did a great job with the foreman to add additional padding to the door panel and completely illuminated any annoying sounds! Always a please working with Marc! More

Went in with a 15 year old well loved 335i for a no-charge recall part replacement and was treated as if I had just bought an i8. And, as others have commented, Mark Sleiman is the best. no-charge recall part replacement and was treated as if I had just bought an i8. And, as others have commented, Mark Sleiman is the best. More

I believe great service come from great people going the extra mile. Mark Sleiman, my service advisor really bailed me out of a mess (car had window broken and I needed scheduled service plus new window al extra mile. Mark Sleiman, my service advisor really bailed me out of a mess (car had window broken and I needed scheduled service plus new window all done in less than 24 hours because I needed to drive to my daughter's graduation. Mark it all happen (with the help of the service and parts teams) seamlessly. I am extremely grateful. More

Wayne was extremely nice and patient. Explained all the details professionally. BMW service is expensive... Explained all the details professionally. BMW service is expensive... More

Mountain View BMW has been servicing our cars for many years. Is having gone through many service advisers, Wayne Chan is the best. years. Is having gone through many service advisers, Wayne Chan is the best. More

Great service. Wouldn’t go anywhere else. Mark Sleiman is the best. I highly recommend BMW of Mountain View. Wouldn’t go anywhere else. Mark Sleiman is the best. I highly recommend BMW of Mountain View. More

I liked the way that Wayne handled the insurance follow up and also loaner car and making sure the car is ready ASAP up and also loaner car and making sure the car is ready ASAP More

This dealership’s service department has been great. Service representative Brandon Casey has always met my needs and it has been done in an efficient manner. I would definitely recommend this dealershi Service representative Brandon Casey has always met my needs and it has been done in an efficient manner. I would definitely recommend this dealership for any of your service needs. More

Wayne Chan is excellent. He always follows through on questions and provides timely updates when my car is in the shop for repairs. I would strongly recommend him as He always follows through on questions and provides timely updates when my car is in the shop for repairs. I would strongly recommend him as a service provider. Great customer service thanks More

Great customer service from Wayne Chan. I messed up my appointment but he took me anyway. They diagnosed and fixed the issue quickly at a very reasonable cost. I messed up my appointment but he took me anyway. They diagnosed and fixed the issue quickly at a very reasonable cost. More