BMW of Mountain View - Service Center

Very professional. Everything done as required. Loaner Vehicle service was the best ever from start to finish. Everything done as required. Loaner Vehicle service was the best ever from start to finish. More

The service dept is helpful and the people are pleasant. The facility is in a Convenient location. The facility is in a Convenient location. More

Took my m340i for service here and my service advisor, Devin Miller, has gone the extra mile in terms of customer service. I highly recommend asking for this young man when coming for service here, I know Devin Miller, has gone the extra mile in terms of customer service. I highly recommend asking for this young man when coming for service here, I know I will. More

The service rep did an excellent job and kept me informed me of everything needed about the job after my dropped my car for service. The only problem I had was the loaner arrangement in the scheduling sy me of everything needed about the job after my dropped my car for service. The only problem I had was the loaner arrangement in the scheduling system. I scheduled my service in the evening for an open slot the day after. When I arrived at my appointment, I was told there is no loaner available. They arranged a Lyft shuttle for me which was OK for me. But the feedback mechanism to the user shall be fixed if the loaner is not available or cannot be arranged in the given time. More

While I have serious reservations on the quality (Lemon) of our 535 Turismo and the Service Department reservation desk rarely assess if a loaner car will be required (I klive in Half Moon Bay), the service of our 535 Turismo and the Service Department reservation desk rarely assess if a loaner car will be required (I klive in Half Moon Bay), the service reps have been excellent (Devin MIller being most recent) More

I would recommend this dealer for sure they are very helpful and have good customer service there staff is very nice and helpful! helpful and have good customer service there staff is very nice and helpful! More

Very good service , the receptionist and the service rep are friendly and professional. Thanks for your help! are friendly and professional. Thanks for your help! More

I recently serviced my rare BMW M3 here with Wayne. Wayne is a great advisor who made sure my needs were met both in terms of the car and in terms of service expedience. I had my toddler with me. Th Wayne is a great advisor who made sure my needs were met both in terms of the car and in terms of service expedience. I had my toddler with me. The lounge area and lounge staff were very comfortable and accommodating for me to work while my toddler played with his toy cars. I recommend BMW of Mountain View service center and particularly Wayne Chan as an advisor. More

Wayne is the man… thank you Wayne Chan for outstanding service.. We will be back for sure… service.. We will be back for sure… More

Wayne always gives 100% great service. I was having an issue with my gas gauge that is solved. Thanks so much for that. I was having an issue with my gas gauge that is solved. Thanks so much for that. More