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BMW of Mountain View - Service Center

Mountain View, CA

4.7
616 Reviews

616 Reviews of BMW of Mountain View - Service Center

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July 18, 2022

Good experience with the service manager Wayne Chan! Always take good care of my M2 and inform me well of the service content. More

by jyang9530
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Chan
Jul 20, 2022 -

BMW of Mountain View responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

July 14, 2022

The technician did an amazing job! The best technician that’s ever worked on my car. More

by mikeyperalta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Peralta, Kyle Ossello
Jul 17, 2022 -

BMW of Mountain View responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 14, 2022

Professionally run operation. The work on my car was done in a timely manner. My Service Advisor, Wayne Chan, is a wonderful representative of BMW. He was thoughtful and thorough More

by Bonnieknauss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Chan
Jul 17, 2022 -

BMW of Mountain View responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 14, 2022

Great service with finished work right on time and good customers service as well. My car was washed as well. More

by Ravi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne
Jul 18, 2022 -

BMW of Mountain View responded

Hi Ravi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 11, 2022

Helpful, courteous, and very knowledgeable staff. Check in and check out convenient process and times. More

by Malik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin
Jul 12, 2022 -

BMW of Mountain View responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 08, 2022

Everything was fantastic from the time of making the appointment to the service manager. The vehicle (230I) was taken in on time and everything was done in a timely manner. I was given a ride home and More

by rpeardon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sleiman
Jul 11, 2022 -

BMW of Mountain View responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 07, 2022

I really have enjoyed the service. My special thanks again to Mark Sleiman who provided an excellent service More

by Michael.seitz2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sleiman
Jul 08, 2022 -

BMW of Mountain View responded

Hi Michael, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 03, 2022

Very professional. Everything done as required. Loaner Vehicle service was the best ever from start to finish. More

by eklar94022
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
Jul 05, 2022 -

BMW of Mountain View responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jul 05, 2022 -

eklar94022 responded

Everything first class

July 02, 2022

The service dept is helpful and the people are pleasant. The facility is in a Convenient location. More

by FS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark s
Jul 04, 2022 -

BMW of Mountain View responded

Hello, it means so much to us that you chose our dealership! Drive safe, and we'll see you on the road.

June 30, 2022

Took my m340i for service here and my service advisor, Devin Miller, has gone the extra mile in terms of customer service. I highly recommend asking for this young man when coming for service here, I know More

by jonga103
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Miller
Jul 04, 2022 -

BMW of Mountain View responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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