BMW of Mountain View - Service Center

I had an excellent service and great hospitality and the service respond was great and drive back ride was fast and good service respond was great and drive back ride was fast and good More

This dealership is such a professional and committed group. I always few like I’m being looked out for. group. I always few like I’m being looked out for. More

I recently had an excellent experience with the BMW Z4 maintenance service at BMW Mountain View. Justin Wyatt, my service advisor, was incredibly helpful and super friendly throughout the process. I highl maintenance service at BMW Mountain View. Justin Wyatt, my service advisor, was incredibly helpful and super friendly throughout the process. I highly recommend this service center and commend Justin Wyatt for his outstanding customer service. More

The whole service was excellent. It was ease of picking up multiple service slots, full explanation of choices, timely work, Uber drop off during waiting period and clean car at the It was ease of picking up multiple service slots, full explanation of choices, timely work, Uber drop off during waiting period and clean car at the end of service. More

Our service advisor, Marc Nappi, is incredible. He is focused on customer service and communicates very effectively. He is focused on customer service and communicates very effectively. More

Modern dealership with well coordinated service, sales, showroom, and waiting area. Appointments are prompt and attentive. showroom, and waiting area. Appointments are prompt and attentive. More

Super organized process for purchase as well as service and great employees and customer service in every area and great employees and customer service in every area More

This dealership is great for all our service needs. It’s easy to book an appointment and even when they’re busy, the employees are nice and willing to help. If it’s going to be a long wait, I appreciat It’s easy to book an appointment and even when they’re busy, the employees are nice and willing to help. If it’s going to be a long wait, I appreciate that they book me a ride home and back when the car is ready! More

Emergency service. Dealer got me in immediately in the morning after calling for an appointment. Dealer paid for an Uber to take me home until later that afternoon wh Dealer got me in immediately in the morning after calling for an appointment. Dealer paid for an Uber to take me home until later that afternoon when I could pick up a loaner, thereby avoiding the cost of an auto rental, above and beyond the call of duty. Repairs done promptly, correctly and per the estimate. More

Very attentive staff. Understood the problem and provided good guidance on what they would do and how long it would take. Also cleaned the car and updated the software. Understood the problem and provided good guidance on what they would do and how long it would take. Also cleaned the car and updated the software. More