BMW of Mountain View - Service Center

Only dealership in the south bay that does not have "attitude". Andy was good, rental cars were available and I think you wanted my business; I will be back. "attitude". Andy was good, rental cars were available and I think you wanted my business; I will be back. More

Outstanding service! Every member of your staff that I dealt with was courteous and helpful. My Service Advisor, Mark Sleiman, was outstanding! He explained clearly what Every member of your staff that I dealt with was courteous and helpful. My Service Advisor, Mark Sleiman, was outstanding! He explained clearly what services needed to be done, and why, including dealing with some additional issues I had with my car. He even kept the car another day to insure these issues were fully addressed. When I forgot something important in my trunk and returned later, Mark immediately and graciously went to the service department, and brought my car around so I could retrieve my items. Mark took great care of my car and me! You are fortunate to have him on your staff! David Gitin More

The service was excellent and the people were very pofessional. Overall a great job by the team. pofessional. Overall a great job by the team. More

Good experience with the service manager Wayne Chan! Always take good care of my M2 and inform me well of the service content. Always take good care of my M2 and inform me well of the service content. More

The technician did an amazing job! The best technician that’s ever worked on my car. The best technician that’s ever worked on my car. More

Professionally run operation. The work on my car was done in a timely manner. My Service Advisor, Wayne Chan, is a wonderful representative of BMW. He was thoughtful and thorough The work on my car was done in a timely manner. My Service Advisor, Wayne Chan, is a wonderful representative of BMW. He was thoughtful and thorough - always kept me informed re progress on car. More

Great service with finished work right on time and good customers service as well. My car was washed as well. customers service as well. My car was washed as well. More

Helpful, courteous, and very knowledgeable staff. Check in and check out convenient process and times. Check in and check out convenient process and times. More

Everything was fantastic from the time of making the appointment to the service manager. The vehicle (230I) was taken in on time and everything was done in a timely manner. I was given a ride home and appointment to the service manager. The vehicle (230I) was taken in on time and everything was done in a timely manner. I was given a ride home and picked up after the vehicle was done. More

I really have enjoyed the service. My special thanks again to Mark Sleiman who provided an excellent service My special thanks again to Mark Sleiman who provided an excellent service More