BMW of Mountain View - Service Center
Mountain View, CA
616 Reviews of BMW of Mountain View - Service Center
Devon was great in helping me with new tire selection and ensuring my extended warranty was being fully utilized. Always appreciated MTV BMW service process and helpful people. ensuring my extended warranty was being fully utilized. Always appreciated MTV BMW service process and helpful people. More
Wayne provide great service when I brought my X5 for routine service. He was very courteous, and accommodating of my need for a loaner and need to return it a bit later due to my schedule. Loved the vid routine service. He was very courteous, and accommodating of my need for a loaner and need to return it a bit later due to my schedule. Loved the video assessment of my car the service dept uploaded onto their website. And washing & waxing my car before returning it was a great bonus. Highly recommend! More
The quality of customer service offered at this dealership is top notch. The employees are very professional. Washing and cleaning the car after it gets serviced adds a nice touch to the overall ex dealership is top notch. The employees are very professional. Washing and cleaning the car after it gets serviced adds a nice touch to the overall experience. More
Only dealership in the south bay that does not have "attitude". Andy was good, rental cars were available and I think you wanted my business; I will be back. "attitude". Andy was good, rental cars were available and I think you wanted my business; I will be back. More
Outstanding service! Every member of your staff that I dealt with was courteous and helpful. My Service Advisor, Mark Sleiman, was outstanding! He explained clearly what Every member of your staff that I dealt with was courteous and helpful. My Service Advisor, Mark Sleiman, was outstanding! He explained clearly what services needed to be done, and why, including dealing with some additional issues I had with my car. He even kept the car another day to insure these issues were fully addressed. When I forgot something important in my trunk and returned later, Mark immediately and graciously went to the service department, and brought my car around so I could retrieve my items. Mark took great care of my car and me! You are fortunate to have him on your staff! David Gitin More