Back

BMW of Mountain View - Service Center

Mountain View, CA

4.7
616 Reviews

616 Reviews of BMW of Mountain View - Service Center

Sort by
July 28, 2022

Kyle is very helpful every time I visit BMW of Mountain View. He makes sure that all of issues are resolved in a timely fashion. More

by firouz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Aug 02, 2022 -

BMW of Mountain View responded

Hello Firouz, we're happy you found our staff to be so supportive during your experience here at BMW of Mountain View. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 28, 2022

They did a great job! Fuel system service improves my driving experience. I am very appreciated! More

by mryin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denial m
Aug 02, 2022 -

BMW of Mountain View responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 26, 2022

Devon was great in helping me with new tire selection and ensuring my extended warranty was being fully utilized. Always appreciated MTV BMW service process and helpful people. More

by judy.a.barron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devon Miller
Jul 29, 2022 -

BMW of Mountain View responded

Hi Judy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 26, 2022

Wayne provide great service when I brought my X5 for routine service. He was very courteous, and accommodating of my need for a loaner and need to return it a bit later due to my schedule. Loved the vid More

by alphe_1998
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Lo
Jul 30, 2022 -

BMW of Mountain View responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!

July 25, 2022

The quality of customer service offered at this dealership is top notch. The employees are very professional. Washing and cleaning the car after it gets serviced adds a nice touch to the overall ex More

by alexk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin M.
Jul 28, 2022 -

BMW of Mountain View responded

Alexk, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 25, 2022

Quick and efficient service also with loaner vehicle. Marc nappi was communicative and detailed about work. More

by Ttmraw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc nappi
Jul 28, 2022 -

BMW of Mountain View responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 22, 2022

Excellent mechanics and service advisors. In the past have identified possible problems and fixed them. This was just a routine service More

by skeehan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Nappi
Jul 26, 2022 -

BMW of Mountain View responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

July 21, 2022

Only dealership in the south bay that does not have "attitude". Andy was good, rental cars were available and I think you wanted my business; I will be back. More

by roger.pyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy
Jul 25, 2022 -

BMW of Mountain View responded

Hello Roger, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 20, 2022

Outstanding service! Every member of your staff that I dealt with was courteous and helpful. My Service Advisor, Mark Sleiman, was outstanding! He explained clearly what More

by dlgitin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think it was Brian(?)
Jul 23, 2022 -

BMW of Mountain View responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 18, 2022

The service was excellent and the people were very pofessional. Overall a great job by the team. More

by longaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Nappi
Jul 20, 2022 -

BMW of Mountain View responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

...
39
...