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BMW of Mountain View - Service Center

Mountain View, CA

4.7
616 Reviews

616 Reviews of BMW of Mountain View - Service Center

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August 21, 2022

I had a nail in the rear tire two tires were replaced. Mark Sleiman gave me a good service and a discount in the price. More

by Ileodiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sleiman
Aug 25, 2022 -

BMW of Mountain View responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Mountain View. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 18, 2022

Very Friendly staff. Professional and always willing to go above and beyond. Never had bad experience with BMW Mountain View. More

by BT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Nappi
Aug 23, 2022 -

BMW of Mountain View responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

August 16, 2022

My past experiences with Mountain View BMW Service Department have been excellent. I have always used Mark Sleiman as my service advisor. He has been more than I had expected so I will continue to More

by miwam29443
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sleiman
Aug 20, 2022 -

BMW of Mountain View responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 15, 2022

Wayne and the team are very friendly and professional. The dealership is bright new and clean. More

by randi_duong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Hong
Aug 20, 2022 -

BMW of Mountain View responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 15, 2022

It was easy to schedule an appointment Wayne takes care of my old BMW well More

by may
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Chan
Aug 19, 2022 -

BMW of Mountain View responded

Hi May, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 11, 2022

This was an EGR recall repair, the dealership did not have the necessary parts available, therefore, it took a week to complete the repair. The service advisor was friendly and upfront about the situatio More

by VS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc
Aug 16, 2022 -

BMW of Mountain View responded

Hello there! Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

August 08, 2022

Service was provided with excellent service. The car is ready with the proper assessments in time. More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Chan
Aug 12, 2022 -

BMW of Mountain View responded

Hi, we are pleased to hear you had such a positive experience with us, Brian! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 03, 2022

Great service work with attention to detail. Staff was very helpful. Car was ready faster than I expected. More

by curates.parity_0t
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne
Aug 05, 2022 -

BMW of Mountain View responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 02, 2022

Great building layout for service intake! Everyone was helpful, responsive, and organized. Kyle was able to resolve an unexpected difficulty and was courteous and professional throughout. Ver More

by cmasch55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Ossello
Aug 04, 2022 -

BMW of Mountain View responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 28, 2022

I have been satisfied by pretty responsive and quick service. Devin has helped the service in a professional manner. More

by redhipsp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin
Aug 02, 2022 -

BMW of Mountain View responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Mountain View. Don't hesitate to call us if you ever need anything. Be safe on the road!

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