BMW of Mountain View - Service Center

Great service and patience to solve problems from Wayne Huong. Went the extra mile and I appreciate the effort. Thanks. Huong. Went the extra mile and I appreciate the effort. Thanks. More

I trust BMW Mt. View for providing excellent service on my car every time. Their service managers are friendly and communicative and overall, they make what could b View for providing excellent service on my car every time. Their service managers are friendly and communicative and overall, they make what could be an unpleasant experience elsewhere, quite pleasant! I would 100% recommend them to anyone who needs BMW service. They are doing a very high quality job! More

Very professional service advisor, plus, kept me informed every step of the way. Reliable service! every step of the way. Reliable service! More

Great service! ! I always take my cars here and is a 5 stars business. Friendly staff, organized, on time. ! I always take my cars here and is a 5 stars business. Friendly staff, organized, on time. More

On time and honest. They were able to add extra service and still finish before the estimated pick up time. They were able to add extra service and still finish before the estimated pick up time. More

Justin was great to work with. Very professional and kept me up to date on status. Very professional and kept me up to date on status. More

BMW Mt. View mechanics were honest and very thorough. I would take my car back if needed a replacement part under warranty. Better than the San Jose dealer View mechanics were honest and very thorough. I would take my car back if needed a replacement part under warranty. Better than the San Jose dealership. Wayne in the service dept. very informative and let me know the steps taken everyday. I real appreciated his communication. More

Justin was easy to work with for my BMW recall service. Loaner car was essential. Loaner car was essential. More

Unfriendly check-in experience (the lady was very rude and unwilling to look-up check-in details) Confusion with drop-off/pick-up shuttle service led to an extended waiting time. No customer orientation and unwilling to look-up check-in details) Confusion with drop-off/pick-up shuttle service led to an extended waiting time. No customer orientation at pick-up of car after service completion: no explanation of what was done (no sign of the service representative at all) - their attitude seems to be “just pay and leave…” More

Kyle in the service dept. was exceedingly helpful. When my car was ready to be picked up he helped make sure that all of my setting were set up and re-engaged my Apple play wi was exceedingly helpful. When my car was ready to be picked up he helped make sure that all of my setting were set up and re-engaged my Apple play with the car. I feel the employees at BMW of Mt. View listen to your needs and though I have to driver further to get there its well worth it. More