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BMW of Mountain View - Service Center

Mountain View, CA

4.7
609 Reviews

609 Reviews of BMW of Mountain View - Service Center

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April 14, 2023

Very good service. Hugo is patient and willing to help. It also offers free wash. More

by tkx0417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo
Report | Print
Apr 20, 2023 -

BMW of Mountain View responded

Hello, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

April 11, 2023

The person who assisted me was good and the information he told me was fully detailed and he even gave me a good deal on the oil change. More

by pinoypride1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo
Report | Print
Apr 20, 2023 -

BMW of Mountain View responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Apr 27, 2023 -

pinoypride1982 responded

Thank you

April 10, 2023

Very helpful and honest when dealing with my car out of warranty! Pleasant to work with the technicians and staff there. More

by kbruni101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Apr 20, 2023 -

BMW of Mountain View responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 08, 2023

Had great experience bringing my f30 335i for Alignment, Hugo was very professional and knowledgeable about bmws in general. Will definitely bring my others bmws for service and repair in the future! More

by saullechuga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Cardenas
Report | Print
Apr 20, 2023 -

BMW of Mountain View responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 06, 2023

Kevin was very helpful in getting my alignment done and making sure all things were taken care More

by ayush.khokale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Apr 09, 2023 -

BMW of Mountain View responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Mountain View. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 03, 2023

Very good support, especially Mark Nappi from service from start to finish. On time delivery as promised More

by Gmaben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Nappi
Report | Print
Apr 06, 2023 -

BMW of Mountain View responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

April 01, 2023

Excellent all around. My advisor Branden Casey is great at his job and always has my back. More

by tsientong
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Casey
Report | Print
Apr 05, 2023 -

BMW of Mountain View responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

March 31, 2023

Agent is very helpful for solving the problems. I am really appreciated it. Thank you very much More

by wayne800914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Apr 03, 2023 -

BMW of Mountain View responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

March 30, 2023

Kyle was my service advisor. He was very attentive and he made sure that my car was done on time and had a follow up call with me to make sure that the work was done to my satisf More

by Archie de guzman
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Apr 03, 2023 -

BMW of Mountain View responded

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

March 30, 2023

Great service at BMW Mountain View. Justin was very quick to see me and explain the process of what was recommended and how it would be charged if needed. He sent me a video of the serv More

by alpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Apr 04, 2023 -

BMW of Mountain View responded

Alpa, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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