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BMW of Mountain View - Service Center

Mountain View, CA

4.7
609 Reviews

609 Reviews of BMW of Mountain View - Service Center

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May 31, 2023

Very professional service. Completed the jobs as expected . Thanks you very much Mountain View service team. More

by lam8787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo
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Jun 05, 2023 -

BMW of Mountain View responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 27, 2023

My service advisor Kevin was amazing. He was very quick at getting back to my messages. More

by sangyon82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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May 31, 2023 -

BMW of Mountain View responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 26, 2023

A very good service for maintainence. The advisor is very nice and patient. The technician is also very good. More

by bosun007123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Hong
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May 31, 2023 -

BMW of Mountain View responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 22, 2023

Mountain View BMW is top notch! Service Advisors are knowledgeable and pleasant to deal with. More

by davepdarn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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May 26, 2023 -

BMW of Mountain View responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 22, 2023

I have been very satisfied with the service they have been providing and the plan is to continue bringing my car here for service More

by vita-03-deviant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden
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May 26, 2023 -

BMW of Mountain View responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 20, 2023

Fully satisfied and appreciated specially the service and accommodation by service advisor. Would recommend to friends. More

by EdMar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Nappi
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May 22, 2023 -

BMW of Mountain View responded

Hi Edmar, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

May 18, 2023

Great experience. Outstanding communication and service! The service took care of the communication with the insurance, which helped a lot. More

by mattfkling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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May 22, 2023 -

BMW of Mountain View responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 16, 2023

BMW of Mountain View did and excellent repair on my 2021 540i with extensive rodent damage in the engine bay. The car had been left in the driveway during a long vacation and at the same time as the major r More

by givichk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
May 19, 2023 -

BMW of Mountain View responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

May 15, 2023

The service advisor was great, communicated well and was responsive throughout. The service was efficient and completed on time. More

by WillN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Casey
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May 17, 2023 -

BMW of Mountain View responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

May 12, 2023

Amazing service with efficient and quick service agents. Great customer service when it comes to communication and ride sharing More

by Aro513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
May 16, 2023 -

BMW of Mountain View responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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