BMW of Mountain View - Service Center

Superb service, detail with movie footage to ensure the car is truly and professionally taken care of. car is truly and professionally taken care of. More

Have been going to this places since 2007 , and will continue to do so. The reason i went this time is to replace my run-flat tires as i did have a flat. It was covered by the hazard protection - no has continue to do so. The reason i went this time is to replace my run-flat tires as i did have a flat. It was covered by the hazard protection - no hassles there. But the only thing I can complain for is that they did not have the tire in stock and it took 5 days to get the my car back. but rest of the work was really good, and i do recommend this place. More

Great service and very professional approach. It was fast and my car was washed this time which is an improvement. It was fast and my car was washed this time which is an improvement. More

Justin was my adviser and he was very kind,helpful. My car service is always done with care.Always,great service.Thanks everyone who was involved on my car service. My car service is always done with care.Always,great service.Thanks everyone who was involved on my car service. More

Justin, Cesar and the Loaner Team were awesome in assessing my vehicle needs and when an unexpected problem arose after departing the service center, i returned and the Loaner Team recognized my vehi assessing my vehicle needs and when an unexpected problem arose after departing the service center, i returned and the Loaner Team recognized my vehicle required immediate attention. The Loaner team received my vehicle and set me up with a loaner vehicle right away. Within 24 hrs the issue was resolved with full explanation and no charge. More

Daniel has been super helpful and responsive, helped resolve the problem provided meaningfully feedback, great experience resolve the problem provided meaningfully feedback, great experience More

Great experience with service from start to finish. I am grateful for Wayne C. as my advisor. He's very true in that sense and doesn't try to upsell on unnecessary services...very responsive and friend I am grateful for Wayne C. as my advisor. He's very true in that sense and doesn't try to upsell on unnecessary services...very responsive and friendly. The transparency of the video walkabout of my car's undercarriage that was sent to me is absolutely appreciated and this is SOO cool BMW does this. I also like the new loaner car staff. Very friendly! When I picked up my car, it came back detailed (which I requested)...Wayne did me a solid on that one by going above and beyond. This was the best service experience I've had. Thanks! More

Bmw staff very positive and happy to help. Although nothing was needed for the recall, it was a good chance to connect with bmw Although nothing was needed for the recall, it was a good chance to connect with bmw More

They did very good service, Fix the problem timely, Especially the short video tour of my car’s status, explained where I should pay more attention, Excellent job. timely, Especially the short video tour of my car’s status, explained where I should pay more attention, Excellent job. More

Had a good experience with the service department even though my car was from out of state though my car was from out of state More