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BMW of Mountain View - Service Center

Mountain View, CA

4.7
615 Reviews

615 Reviews of BMW of Mountain View - Service Center

Sort by
January 15, 2025

Highly competent and extremely customer oriented , exemplified by Wayne, my service coordinator . Very pleased with the dealer service More

by shibuyamike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
Jan 19, 2025 -

BMW of Mountain View responded

Hi, we are very happy to have provided you with such a positive experience! Drive safe, and we'll see you on the road.

December 27, 2024

Had my car serviced here recently. The process was smooth, and the team was helpful. A good experience overall More

by Lou
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Israel Q
Dec 31, 2024 -

BMW of Mountain View responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jan 02, 2025 -

BMW of Mountain View responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 23, 2024

Very good service, advisor explained required service and went through charges for all. Car was returned on time as promised in perfect clean condition. More

by ramkskamu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Dec 25, 2024 -

BMW of Mountain View responded

Hi, your comments keep us motivated and working hard for all our guests! If you ever need help, just give us a call. Happy motoring!

December 18, 2024

Efficient service. Wayne took good care of me and my car. Got my Uber ride back and forth from home. More

by kimyu424
Recommend Dealer
Yes
Employees Worked With
Wayne Chan
Dec 21, 2024 -

BMW of Mountain View responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

December 16, 2024

Great service. Everything asked for was completed on time. The car was returned in perfect clean condition More

by netldy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Chen
Dec 20, 2024 -

BMW of Mountain View responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Dec 21, 2024 -

BMW of Mountain View responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 07, 2024

All the work was completed on time and I am satisfied with the service performed. More

by barcells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Casey
Dec 12, 2024 -

BMW of Mountain View responded

Hi Barcells, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 09, 2024

The process to receive the service is very smooth. Mr Israel is very helpful. Get back the car in good conditions. More

by yuanwei.chen49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Israel
Nov 12, 2024 -

BMW of Mountain View responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 06, 2024

I want to thank Kevin T. at BMW Mountain View for the outstanding service on my 2024 BMW X5. He was professional, explained each step clearly, provided an accurate time estim More

by andimcp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin T
Nov 08, 2024 -

BMW of Mountain View responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 21, 2024

Had my car in for scheduled maintenance and to have rodent damage repaired (which they found during the scheduled maintenance). They make it easy from start to finish. I appreciate the great service More

by spainsdj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Nappi
Sep 28, 2024 -

BMW of Mountain View responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 20, 2024

Speedy service that went above and beyond what I had brought my car in for. Originally I went in to have my car checked for a potential recall. Despite not requiring the work because my car turned out t More

by schinops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Sep 28, 2024 -

BMW of Mountain View responded

Hi Schinops, thank you for your positive review. We're happy to have been of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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