BMW of Mountain View

Overall a very smooth transition from test drive, through sales, and finance. The new setup and sales office is very nice...love the new car and technology option displays. Very bright and open sales cente sales, and finance. The new setup and sales office is very nice...love the new car and technology option displays. Very bright and open sales center on the second floor...and the test drive vehicle staging just outside. The finance office layout with all windows and having the car I was purchasing visible right next us was a nice touch. Great architectural design with the customer in mind. Stephen Lee (sales) and Chris Kassem (finance) were both product knowledgable and made the entire transaction very smooth. Overall a great experience. More

good service people are nice and environment is good. i will come next time in the future will come next time in the future More

Steven was great in helping through the whole business. I am very satisfied with the customer service. I am very satisfied with the customer service. More

For a BMW dealership service department, one of the best in our area. Easy to access facilities, friendly customer service and helpful advisors. When a service is extensive, actual BMW cars are available in our area. Easy to access facilities, friendly customer service and helpful advisors. When a service is extensive, actual BMW cars are available for loaners which is nice to be able to continue your day without disruption. More

G was great in helping me design and order my car. He gave me timely updates and great advice He gave me timely updates and great advice More

Easy to work with and get appointments. Not pushy on services. Listens to the customers. Knowledge and innovative with personalized diagnostic videos. services. Listens to the customers. Knowledge and innovative with personalized diagnostic videos. More

Prompt and amazing service, my car was ready in less than an hour. They checked everything on the vehicle at no cost. an hour. They checked everything on the vehicle at no cost. More

Took my BMW in for its annual service and was assisted by Daniel Martinez. Daniel is the epitomy of being service directed and customer focused. He got my car checked in fast and also noted just by looking a Daniel Martinez. Daniel is the epitomy of being service directed and customer focused. He got my car checked in fast and also noted just by looking at the car that the tires were looking a bit smooth. Also noted that the cars differential was almost due for its service. Took care of all these things and kept in touch for the entire duration that my car was in the shop (2 days). I had a decent loaner car while my car was being serviced which is always nice to be able to drive a different model fro ones own. Received the car back in good shape and included a complimentary detail. Highly recommend Mountainview BMW and Daniel Martinez in particular. More

Andy is very helpful, responsive and pleasant. This is my first time to bring my car and he made it easy. Thank you for great service Andy. first time to bring my car and he made it easy. Thank you for great service Andy. More

Mountain View BMW Service department was extremely professional, well-organized, and provided a higher level of service than expected. They also make it very easy to do dropoffs alone, by providing L professional, well-organized, and provided a higher level of service than expected. They also make it very easy to do dropoffs alone, by providing Lyft rides or loaner cars. Service advisor Branden Casey is great to work with. More