BMW of Mountain View

It was one of the easiest BMW buying experience in our case. This is our 4th Beemer! I could have gotten a possibly a bit lower price but being my neighborhood dealer ship where I go for my service all th case. This is our 4th Beemer! I could have gotten a possibly a bit lower price but being my neighborhood dealer ship where I go for my service all the time. I sincerely wanted to take my business to them and Vlaho made it a really painless and immensely painless rather quite pleasant experience:) No doubt his acquaintance was worth more than a few 100s I might have saved. I am sure Vlaho and dealership shall be available graciously any time, I shall need and this does have a lot of meaning and value for me. More

This is my second purchase from BMW Mountain View, and it won't be my last-at least unless my new M3 lasts forever. I never felt rushed, pressured or belittled like I did at several other local BMW dealers. won't be my last-at least unless my new M3 lasts forever. I never felt rushed, pressured or belittled like I did at several other local BMW dealers. If you're in the market for a BMW, look up Vlaho and Scott. You won't be disappointed. More

Armen was really helpful. He helped me hold the car for 3 weeks. The services was also great, and Armen explained me everything I want to know. weeks. The services was also great, and Armen explained me everything I want to know. More

Raiford was dishonest, confusing, and unprofessional. Raiford was dishonest, confusing, and unprofessional. Went in for a seat that caught on fire, instead of getting to all the electonic damage he tri Raiford was dishonest, confusing, and unprofessional. Went in for a seat that caught on fire, instead of getting to all the electonic damage he tried to sell me thousands of incremental things. In the end, charged me 1500 to diagnose an issue incorrectly and take out and put back in a stereo and navigation system they decided was not actually broken. More

did not receive a promised call informing us of vehicles did not receive a promised call informing us of vehicles sale prior to the "client advisor's" ( that's corp-sales speak 4 a "sales associate" ) SCHED did not receive a promised call informing us of vehicles sale prior to the "client advisor's" ( that's corp-sales speak 4 a "sales associate" ) SCHEDULED appt. time with us, even after assurance of such and giving out cell phone #'s... apparently the car was sold earlier in day by another associate , and ms.Quiggins was uninformed about said vehicle ; not a big deal really in the grand scheme of things , but rest assured we will not be dealing with anyone at this dealership in the near future . ..alas , had i only looked online at the mediocre reviews of this place , we could have saved time and energy on everyone's side , eh??? More

Moving in from India, was a little intimidated by the car buying experience, but had a fabulous time with the supportive staff at Mountain View BMW. They not only managed to get me a good APR on my CPO, cros buying experience, but had a fabulous time with the supportive staff at Mountain View BMW. They not only managed to get me a good APR on my CPO, cross referencing my credit in India, but also gave me a wonderful final deal. Everyone around always seemed friendly and patient, even with the additional paperwork and process. I would definitely recommend these guys, as they seem to have very good CPO deals and Raj especially for being very attentive and helpful. More

Loaner vehicle available. Made up some excuse, but when I talked to manager was able to get one. ANY minor issues with the car does NOT seem to be covered by the extended warranty when purchased with the talked to manager was able to get one. ANY minor issues with the car does NOT seem to be covered by the extended warranty when purchased with the vehicle. A handful of issues (including defective inner paint jobs, window, etc) are issues BMW admits to being faulty, but the dealership doesn't admit to it and won't do the job for it. Even if it's a car manufacturer reported issue! Ridiculous. The reports are all online and I had to print the form and show them. More

Heard of lots of bad reviews about this place so I didn't expect a good experience at all. But I still had to try my luck here since this is the dealership closest to work, plus hubby and I bought the new 1 expect a good experience at all. But I still had to try my luck here since this is the dealership closest to work, plus hubby and I bought the new 128 convertible here through the internet department. Seems they could do a reasonably good job on time, as long as you can describe the problem clearly. The service adviser, Mark, was good. Besides the wood trim I need to replace (making buzzing sound), I also asked to replace the small plastic pad underneath the car (I broke it after running over the curb). I got the wood trim for free (under warranty) and paid only the parts cost for the pad, no labor charge. In addition, they checked and inflated the tire for me since the FTM got on 1 day before. Overall experience is much better than I expected. More

After the initial greeting I sat for 30 minutes in my car waiting for the service advisor to show up with no updates nothing. I finally just left. While I was waiting I saw the line at the enterprise rent a waiting for the service advisor to show up with no updates nothing. I finally just left. While I was waiting I saw the line at the enterprise rent a car loaner move very slowly and timed a customer reaching the head of the line for 20 minutes. The whole "drop-off" experience is a 1 hour ordeal. My Lexus drop off takes me 10 minutes or less!! I was however 20 minutes late for my appointment. More

tony leyva is an awesome guy! if you're looking to buy a bmw, ask for him. no bs and really friendly. he'll look for what you really want. great car buying experience! bmw, ask for him. no bs and really friendly. he'll look for what you really want. great car buying experience! More