BMW of Morristown

I bought a car from this dealer and didn't have any problems with that but their service is not that great.<br><br>They originally told me when I bought the car that I could get a loaner whenever I had problems with that but their service is not that great.<br><br>They originally told me when I bought the car that I could get a loaner whenever I had any service done and I've been there 3 times so far and they always tell me they don't have any loaners left. I think they probably only have 1.<br> More

I went there twice and both experiences were unsatisfactory.<br>The first was to install an in-dash CD and foglights. The price I ended up paying for both was over $500 more than the original qu unsatisfactory.<br>The first was to install an in-dash CD and foglights. The price I ended up paying for both was over $500 more than the original quote. It also took 2 days more than they originally told me. What's worse, they wouldn't call to tell me about delays until the very end of the day.<br>The second time was for a broken thermostat and some leaking by my antenna. Again, the job took longer than expected, I was never informed of the delay, and it cost more than I was originally told. When I was called for a follow-up inquiry, I reported my complaints. I was told I would be contacted by a representative, but never was. More