BMW of Montgomery - Service Center

Excellent. Juvon Wilson and team did a great job troubleshooting my issue and performed the work quite nicely. BMW of Montgomery seems to really support the products they offer. troubleshooting my issue and performed the work quite nicely. BMW of Montgomery seems to really support the products they offer. More

Service was exceptional especially Bryan Brasington help. This was not our first time with him, and he was Soooo helpful and showed great customer service Both times! We appreciate GREAT SERVICE! Great Emplo This was not our first time with him, and he was Soooo helpful and showed great customer service Both times! We appreciate GREAT SERVICE! Great Employee. More

Great customer service. Bryan Brasington in service communicated a major issue with my X3 and Regional BMW office delivered to my satisfaction. Thank you Bryan communicated a major issue with my X3 and Regional BMW office delivered to my satisfaction. Thank you Bryan More

Bryan is an excellent service advisor. He is always polite and thorough. I highly recommend this dealership for service and sales. They always recognize and call me by name. polite and thorough. I highly recommend this dealership for service and sales. They always recognize and call me by name. More

No Help I paid for the diagnostic fee only for them to tell me that they can not diagnose what is wrong with my vehicles. I even offered to pay more if they I paid for the diagnostic fee only for them to tell me that they can not diagnose what is wrong with my vehicles. I even offered to pay more if they could just figure out the problem. However, there was no help provided. They kept telling me it was the induction system that was causing the strange noise on my car. I would gladly pay to have the stock induction system replaced to see if this would solve the problem. However, it did not appear that the dealership wanted to help me in finding a solution to the noise. Not sure why even though I was paying them even though my car is still under warranty!. More

Professional and friendly service.Expert advice is exceptional. They always call abd send friendly reminders that they are here to help during COVID19. So ❤ concerned. Thank you for serving! exceptional. They always call abd send friendly reminders that they are here to help during COVID19. So ❤ concerned. Thank you for serving! More

Great service experience I brought in my BMW without an appointment due to battery problems. The service staff were great . They replaced the battery quickly and efficiently. I brought in my BMW without an appointment due to battery problems. The service staff were great . They replaced the battery quickly and efficiently. Thank you for a great group to work on my car. More

Practicing social distancing and disinfection of every vehicle. Courteous and quick service provided by the counselor. The waiting area was spaced to minimize contact and for comfort. vehicle. Courteous and quick service provided by the counselor. The waiting area was spaced to minimize contact and for comfort. More

We are military! Just moved to area! We had AWESOME and PLEASANT experience at this dealership with both our BMW’s. Thanks Bryan so m PLEASANT experience at this dealership with both our BMW’s. Thanks Bryan so m More

Convenient routine maintenance for our 428i convertible Was able to make a timely appointment for routine maintenance. After hours drop off was convenient. Relatively late closing time (6 pm on weekdays) Was able to make a timely appointment for routine maintenance. After hours drop off was convenient. Relatively late closing time (6 pm on weekdays) and Saturday hours make it easy to pick up the car after service is complete. More