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BMW of Montgomery
Montgomery, AL
192 Reviews
Thank you very much for shopping with us! There is no doubt that the Internet has changed the way people shop for and ultimately buy their next vehicle. At BMW of Montgomery, we understand that our Clients want prompt and accurate information about all of their purchase options. We also believe that your purchase experience with us should be fun and rewarding. That is why BMW of Montgomery offers a car buying solution like no other - the Express VIP Program! It is our hope that our fun and cutting-edge approach will end your dealership search and that you will become our next happy BMW of Montgomery family member!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 192 reviews
August 02, 2020
Bryan is an excellent service advisor. He is always polite and thorough. I highly recommend this dealership for service and sales. They always recognize and call me by name. polite and thorough. I highly recommend this dealership for service and sales. They always recognize and call me by name. More
by CD
Employees Worked With
Bryan Brasington
June 10, 2020
No Help I paid for the diagnostic fee only for them to tell me that they can not diagnose what is wrong with my vehicles. I even offered to pay more if they I paid for the diagnostic fee only for them to tell me that they can not diagnose what is wrong with my vehicles. I even offered to pay more if they could just figure out the problem. However, there was no help provided. They kept telling me it was the induction system that was causing the strange noise on my car. I would gladly pay to have the stock induction system replaced to see if this would solve the problem. However, it did not appear that the dealership wanted to help me in finding a solution to the noise. Not sure why even though I was paying them even though my car is still under warranty!. More
by david.listro1541
Employees Worked With
Not sure
June 09, 2020
Eazy Peazy Sales staff was great. Purchase was easy. Car is phenomenal! I don't know why I have to write 25 words to submit a review. Sales staff was great. Purchase was easy. Car is phenomenal! I don't know why I have to write 25 words to submit a review. More
by scapemadness
Employees Worked With
Danny. Ta'Najah
June 05, 2020
Professional and friendly service.Expert advice is exceptional. They always call abd send friendly reminders that they are here to help during COVID19. So ❤ concerned. Thank you for serving! exceptional. They always call abd send friendly reminders that they are here to help during COVID19. So ❤ concerned. Thank you for serving! More
by Powellmmshellme
Employees Worked With
Bryan, Adam Brooks, Marcus Flournoy, Mike Robinson, Don Buchanan, Renee Wallace, Luke Echols, Josh Anderson
May 29, 2020
labor is to high First of all, Im a veteran and the cashier did not want to give me my discount. Second of all spending $750 on a oil change and air filter is to costl First of all, Im a veteran and the cashier did not want to give me my discount. Second of all spending $750 on a oil change and air filter is to costly for labor that only took 30 minutes. More
by trrllreynolds333
Employees Worked With
n/a, Josh Anderson
May 25, 2020
Great service experience I brought in my BMW without an appointment due to battery problems. The service staff were great . They replaced the battery quickly and efficiently. I brought in my BMW without an appointment due to battery problems. The service staff were great . They replaced the battery quickly and efficiently. Thank you for a great group to work on my car. More
by Fclark
Employees Worked With
Don't remember
May 15, 2020
Thanks for the hospitality I can't remember a time when I actually enjoyed taking my vehicle in for service. Thanks for the hospitality BMW. It'll be a while but I look forward I can't remember a time when I actually enjoyed taking my vehicle in for service. Thanks for the hospitality BMW. It'll be a while but I look forward to seeing you again. More
by TEDSMITHERMAN
Employees Worked With
Jeffrey Ashhurst
May 13, 2020
Great Customer Service Brad Brasington really takes care of his customers. He goes above and beyond to make sure that your needs are met when going to the BMW dealership. K Brad Brasington really takes care of his customers. He goes above and beyond to make sure that your needs are met when going to the BMW dealership. Keep up the GREAT work Brad! More
by gcoleman0925
Employees Worked With
Brad Brasington
April 26, 2020
Practicing social distancing and disinfection of every vehicle. Courteous and quick service provided by the counselor. The waiting area was spaced to minimize contact and for comfort. vehicle. Courteous and quick service provided by the counselor. The waiting area was spaced to minimize contact and for comfort. More
by DS2020
Employees Worked With
Luke Echols
