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BMW of Montgomery
Montgomery, AL
180 Reviews
Thank you very much for shopping with us! There is no doubt that the Internet has changed the way people shop for and ultimately buy their next vehicle. At BMW of Montgomery, we understand that our Clients want prompt and accurate information about all of their purchase options. We also believe that your purchase experience with us should be fun and rewarding. That is why BMW of Montgomery offers a car buying solution like no other - the Express VIP Program! It is our hope that our fun and cutting-edge approach will end your dealership search and that you will become our next happy BMW of Montgomery family member!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 180 reviews
November 05, 2020
Dealer was direct and honest. Price was established without conflict and they secured the exact car we wanted. Excellent people and service, friendly, and smart without conflict and they secured the exact car we wanted. Excellent people and service, friendly, and smart More
by Premacorp
Employees Worked With
Madison Simmons, Daniel Thornton
Helpful October 22, 2020
Unfortunately went in for a flat tire. Bryan Brasington was an awesome Service Advisor even though the tire was not in stock. Bryan communicated everything very well and in the end we left with a smile on was an awesome Service Advisor even though the tire was not in stock. Bryan communicated everything very well and in the end we left with a smile on our face. More
by Will B
Employees Worked With
Bryan Brasington
October 22, 2020
Bryan Brasington is there when I need him. Customer Service is his first priority. Courteous, kind and most helpful. Knowledgeable and informed. Could not ask for more! Service is his first priority. Courteous, kind and most helpful. Knowledgeable and informed. Could not ask for more! More
by Lawoodard
Employees Worked With
Bryan Brasington
September 16, 2020
Bryan Brasington gave great customer service. Contacted BMW Headquarters about my AC compressor and they resolved my problem with no charge. Very satisfied. Thank you Bryan! BMW Headquarters about my AC compressor and they resolved my problem with no charge. Very satisfied. Thank you Bryan! More
by jay
Employees Worked With
Bryan Brasington
September 08, 2020
Everyone was very welcoming and helpful, and Christian was completely upfront and open about everything on the vehicle we purchased. My review is based on one experience but I would recommend them based o was completely upfront and open about everything on the vehicle we purchased. My review is based on one experience but I would recommend them based off friendliness and price More
by jcselman83
Employees Worked With
Christian
September 04, 2020
Excellent. Juvon Wilson and team did a great job troubleshooting my issue and performed the work quite nicely. BMW of Montgomery seems to really support the products they offer. troubleshooting my issue and performed the work quite nicely. BMW of Montgomery seems to really support the products they offer. More
by Trant.troy
Employees Worked With
Juvon Wilson
August 29, 2020
Service was exceptional especially Bryan Brasington help. This was not our first time with him, and he was Soooo helpful and showed great customer service Both times! We appreciate GREAT SERVICE! Great Emplo This was not our first time with him, and he was Soooo helpful and showed great customer service Both times! We appreciate GREAT SERVICE! Great Employee. More
by marymoorer
Employees Worked With
Bryan Brasington
August 02, 2020
Great customer service. Bryan Brasington in service communicated a major issue with my X3 and Regional BMW office delivered to my satisfaction. Thank you Bryan communicated a major issue with my X3 and Regional BMW office delivered to my satisfaction. Thank you Bryan More
by brandonlyles1985
Employees Worked With
Bryan Brasington
August 02, 2020
Bryan is an excellent service advisor. He is always polite and thorough. I highly recommend this dealership for service and sales. They always recognize and call me by name. polite and thorough. I highly recommend this dealership for service and sales. They always recognize and call me by name. More
by CD
Employees Worked With
Bryan Brasington
June 10, 2020
No Help I paid for the diagnostic fee only for them to tell me that they can not diagnose what is wrong with my vehicles. I even offered to pay more if they I paid for the diagnostic fee only for them to tell me that they can not diagnose what is wrong with my vehicles. I even offered to pay more if they could just figure out the problem. However, there was no help provided. They kept telling me it was the induction system that was causing the strange noise on my car. I would gladly pay to have the stock induction system replaced to see if this would solve the problem. However, it did not appear that the dealership wanted to help me in finding a solution to the noise. Not sure why even though I was paying them even though my car is still under warranty!. More
by david.listro1541
Employees Worked With
Not sure
