Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Montgomery
Montgomery, AL
186 Reviews
Thank you very much for shopping with us! There is no doubt that the Internet has changed the way people shop for and ultimately buy their next vehicle. At BMW of Montgomery, we understand that our Clients want prompt and accurate information about all of their purchase options. We also believe that your purchase experience with us should be fun and rewarding. That is why BMW of Montgomery offers a car buying solution like no other - the Express VIP Program! It is our hope that our fun and cutting-edge approach will end your dealership search and that you will become our next happy BMW of Montgomery family member!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 186 reviews
October 09, 2021
It appears that they do not know how to service their own vehicles. They do not know whats wrong with my vehicle after having for a full year. In addition communication is very poor. vehicles. They do not know whats wrong with my vehicle after having for a full year. In addition communication is very poor. More
by Frankqa
Employees Worked With
Marcus Flournoy
September 03, 2021
After going to one dealership and not even being acknowledged until I spoke, we went to BMW of Montgomery. Total experience was amazing!,,, Thanks Untuan Daniels!! You open the door when you saw us acknowledged until I spoke, we went to BMW of Montgomery. Total experience was amazing!,,, Thanks Untuan Daniels!! You open the door when you saw us approach and from time you greeted us, you lead us into a new world of BMW!! Everyone was kind and very helpful for me to drive out that day with my wonderful BMW X5. In today’s world Untua Daniels you make things much brighter. Big thanks!! More
by Kbdb610
Employees Worked With
Untuan Daniels
August 24, 2021
Very satisfied with my experience at your business. Ms Simmons answered All my questions and concerns. Very satisfied with the vehicle and am loving the way it drives. I am still trying to learn all the f Simmons answered All my questions and concerns. Very satisfied with the vehicle and am loving the way it drives. I am still trying to learn all the features, but am enjoying every minute I am spending doing so. More
by EDP
Employees Worked With
Mike Robinson, Don Buchanan
July 07, 2021
The lease to purchase transition went nothing short of splendid. Morgan, Britton. Christian and Mr. Howard the service manager all displayed superior customer service. Montgomery BMW and I have been d splendid. Morgan, Britton. Christian and Mr. Howard the service manager all displayed superior customer service. Montgomery BMW and I have been doing business for almost 9 years. The whole staff understands that the "Customer is King." Sincerely Santi "Mike" Polis More
by mpolis
Employees Worked With
Jason Wilson
June 03, 2021
My service representative was Jeffrey Ashurst. He provided exceptional customer service/care. He paid attention to all details. Cost of services were within my budget. provided exceptional customer service/care. He paid attention to all details. Cost of services were within my budget. More
by gailblue3
Employees Worked With
Jeffrey Ashurst
May 27, 2021
I told the finance guy what company I wanted for financing. He went with someone different without contacting me. Probably to get a kick back… smh. I’m now forced to refinance to the company I wa financing. He went with someone different without contacting me. Probably to get a kick back… smh. I’m now forced to refinance to the company I wanted originally. I’m forced to pay extra fees. Lazy, incompetent, and greedy are the best ways for me to describe this finance snake. More
by kbourque45
Employees Worked With
Finance manager
May 26, 2021
Great Customer Service!!! Madison was great! Went out of her way to make sure I stayed in my budget. She worked with Danny, they both were very helpful. Finance Manager was a very pleasant man, a pleasure her way to make sure I stayed in my budget. She worked with Danny, they both were very helpful. Finance Manager was a very pleasant man, a pleasure to work with too. Can't say enough about how great they all were! Great team! I just LOVE my new vehicle, well new to me! Thanks for everything!!! More
by rdarlened
Employees Worked With
Madison, Danny, Finance Manager
May 24, 2021
My experience with the service department has been great (Bryan is super, and the dealership's courtesy driver is an asset to the dealership), but my recent experience with the parts department was a bit d (Bryan is super, and the dealership's courtesy driver is an asset to the dealership), but my recent experience with the parts department was a bit disappointing. I ordered a windshield only to be told three weeks later that the part was on backorder from Germany. Luckily, someone had ordered, and then cancelled the order, for a windshield, and I was able to have my wind shield replaced. I feel that someone should have told me about the back order instead of telling me, on two separate occasions, that the part is expected "this Friday." Other than the above bump-in-the -road, I am very satisfied with the dealership. More
by wrgordon
Employees Worked With
Bryan Baselton
May 22, 2021
I appreciate the top notch service I received at BMW of Montgomery! Madison and the gang went above and beyond to help me find the perfect vehicle. I could not be more pleased. Montgomery! Madison and the gang went above and beyond to help me find the perfect vehicle. I could not be more pleased. More
by D. Nelson
Employees Worked With
Madison Simmons, Jason Wilson
