BMW of Montgomery

Always courteous and professional. All work done as promised Always courteous and professional. Work and word is always spot on. Make you feel important and appreciated. The facility is always clean and comfort Always courteous and professional. Work and word is always spot on. Make you feel important and appreciated. The facility is always clean and comfortable. Employees always friendly and helpful. More

Excellent Customer Service BMW of Montgomery went above and beyond to assist me with the processing of my GAP claim. I truly appreciate the time and effort given. BMW of Montgomery went above and beyond to assist me with the processing of my GAP claim. I truly appreciate the time and effort given. More

Service Excellent service and friendly personnel. Always treats me with courtesy and makes me feel like they appreciate my business. They even provide me w Excellent service and friendly personnel. Always treats me with courtesy and makes me feel like they appreciate my business. They even provide me with a courtesy vehicle when necessary. More

TOTALLY DISAPPOINTED: Excessive OIl Consumption Problem I have made numerous trips to BMW of Montgomery to address this problem w/o resolve. My latest visit, 9/21/2017, SA presented me with a quote of $6,4 I have made numerous trips to BMW of Montgomery to address this problem w/o resolve. My latest visit, 9/21/2017, SA presented me with a quote of $6,462.93 to repair the following: - Upper Oil Pan Gasket - Both TURBO Oil Lines - Rear Main Seal and Upper Plate This diagnostic seems to be problems related to N63 and N63T Engine and possible damaged parts during assembly and BMW should be responsible for repair costs and provide a courtesy car for the duration of repair completion. Please provide BMW of Montgomery corrective actions to: jsmith_48@msn.com. Thanks More

Totally satisfied! My experience was totally satisfied. Great service and very helpful friendly staff. Very friendly receptionist. Service guy was Jason Salter. I am fro My experience was totally satisfied. Great service and very helpful friendly staff. Very friendly receptionist. Service guy was Jason Salter. I am from Mobile and was traveling to Atlanta when I had tire issues. My car was towed to your dealership. More

Professionals doing it right. The service department at BMW Montgomery is top notch. The staff is always friendly and helpful. They keep in constant contact advising me throughout The service department at BMW Montgomery is top notch. The staff is always friendly and helpful. They keep in constant contact advising me throughout the day about my cars service. They answer my questions honestly. The staff makes the difference. More

Disappointed By far my worst experience at BMW Montgomery. Service writer didn't keep on contact and when he did I received a text and never answered my call. Truc By far my worst experience at BMW Montgomery. Service writer didn't keep on contact and when he did I received a text and never answered my call. Truck was there for a month and I picked it up Thursday and by Saturday morning my truck was smoking which it didn't do before I bright it in. Never gave me valuable information concerning my vehicle. More

Can't say enough good things. This is my second BMW and I always receive outstanding service. My service advisor John goes above and beyond. If he is not there, Brian steps in with This is my second BMW and I always receive outstanding service. My service advisor John goes above and beyond. If he is not there, Brian steps in with the same attitude. Love getting a text when my car is ready with a copy of the bill and work that was done. Rebecca is a great friendly, helpful "first person" contact and Renee a great ending when you checkout. To me they are family! More

Totally disappointed Check engine light on and go to dealership they read the code so my wife makes an appointment to bring it in the following Monday take it in the engin Check engine light on and go to dealership they read the code so my wife makes an appointment to bring it in the following Monday take it in the engine light is off so they say they can't fix it but they take the fifty dollar deductible More

Sold car Monday after I purchased on Sat! I have never been so disappointed in a dealership! I can not believe they sold the car I bought Sat. Danny Used car mgr. assured me car would not be s I have never been so disappointed in a dealership! I can not believe they sold the car I bought Sat. Danny Used car mgr. assured me car would not be sold and they did just that! More