BMW of Montgomery

Poor Service Horrible experience. Took my 528i for service from an accident and was treated as a liar or confused person. Ignored when I entered the service area a Horrible experience. Took my 528i for service from an accident and was treated as a liar or confused person. Ignored when I entered the service area and no contact regarding progress. Very disappointed. More

Awful experience!! Very disappointed in BMW Montgomery!! Took my X3 in for routine service and got it back a few hours later with scratches all over the hood and I told Very disappointed in BMW Montgomery!! Took my X3 in for routine service and got it back a few hours later with scratches all over the hood and I told service manager and sales manager immediately before leaving dealership! It's been almost a month and no one has even tried contacting me to fix it!! More

Great Experience Christian Morgan is your guy at BMW of Montgomery. Give him a call. He has gone above and beyond even after my purchase. Thanks for Great Customer Ser Christian Morgan is your guy at BMW of Montgomery. Give him a call. He has gone above and beyond even after my purchase. Thanks for Great Customer Service. More

Always courteous and professional. All work done as promised Always courteous and professional. Work and word is always spot on. Make you feel important and appreciated. The facility is always clean and comfort Always courteous and professional. Work and word is always spot on. Make you feel important and appreciated. The facility is always clean and comfortable. Employees always friendly and helpful. More

Excellent Customer Service BMW of Montgomery went above and beyond to assist me with the processing of my GAP claim. I truly appreciate the time and effort given. BMW of Montgomery went above and beyond to assist me with the processing of my GAP claim. I truly appreciate the time and effort given. More

Service Excellent service and friendly personnel. Always treats me with courtesy and makes me feel like they appreciate my business. They even provide me w Excellent service and friendly personnel. Always treats me with courtesy and makes me feel like they appreciate my business. They even provide me with a courtesy vehicle when necessary. More

TOTALLY DISAPPOINTED: Excessive OIl Consumption Problem I have made numerous trips to BMW of Montgomery to address this problem w/o resolve. My latest visit, 9/21/2017, SA presented me with a quote of $6,4 I have made numerous trips to BMW of Montgomery to address this problem w/o resolve. My latest visit, 9/21/2017, SA presented me with a quote of $6,462.93 to repair the following: - Upper Oil Pan Gasket - Both TURBO Oil Lines - Rear Main Seal and Upper Plate This diagnostic seems to be problems related to N63 and N63T Engine and possible damaged parts during assembly and BMW should be responsible for repair costs and provide a courtesy car for the duration of repair completion. Please provide BMW of Montgomery corrective actions to: jsmith_48@msn.com. Thanks More

Totally satisfied! My experience was totally satisfied. Great service and very helpful friendly staff. Very friendly receptionist. Service guy was Jason Salter. I am fro My experience was totally satisfied. Great service and very helpful friendly staff. Very friendly receptionist. Service guy was Jason Salter. I am from Mobile and was traveling to Atlanta when I had tire issues. My car was towed to your dealership. More

Professionals doing it right. The service department at BMW Montgomery is top notch. The staff is always friendly and helpful. They keep in constant contact advising me throughout The service department at BMW Montgomery is top notch. The staff is always friendly and helpful. They keep in constant contact advising me throughout the day about my cars service. They answer my questions honestly. The staff makes the difference. More

Disappointed By far my worst experience at BMW Montgomery. Service writer didn't keep on contact and when he did I received a text and never answered my call. Truc By far my worst experience at BMW Montgomery. Service writer didn't keep on contact and when he did I received a text and never answered my call. Truck was there for a month and I picked it up Thursday and by Saturday morning my truck was smoking which it didn't do before I bright it in. Never gave me valuable information concerning my vehicle. More