BMW of Montgomery

Satisfied Customer - Luke always greeted me when he noticed that I was in the dealership - the last visit was a little lengthy because of the warranty but Luke was very pr Luke always greeted me when he noticed that I was in the dealership - the last visit was a little lengthy because of the warranty but Luke was very professional; helpful and made contact with me while my truck was in the shop and gave me a update about what was going on - I am a satisfied customer More

Attentive to customers needs I usually use Mobile BMW service dept. This time I used Montgomery service dept. Luke Echols was very professional, very helpful and made me feel conf I usually use Mobile BMW service dept. This time I used Montgomery service dept. Luke Echols was very professional, very helpful and made me feel confident with the questions and concerns I had. Also, the shuttle driver, Raymond, could not have been any nicer. If any way possible, in the future, I would prefer using the Montgomery service dept at BMW. Thank you Luke and Raymond for helping make this a pleasant experience. More

Helpful and accommodating The service department at BMW of Montgomery worked with me to resolve an issue with my radio's Bluetooth and SOS call system. With a scheduled appoint The service department at BMW of Montgomery worked with me to resolve an issue with my radio's Bluetooth and SOS call system. With a scheduled appointment, they provided a beautiful 560i for me to drive while my vehicle was being repaired. Due to unforeseen circumstances, it took a little longer than expected. But, I was happy to drive the loaner they provided! It made me want to trade! Brian Brassington always greets me with a warm and friendly smile. And he always works hard to give me the best care available! I appreciate everything he has done to provide excellent service! More

Service for 540 I My Service Tech, Luke, is the best. He's courteous and was very helpful. He's very knowledgeable and quick to answer my questions. There was a loaner My Service Tech, Luke, is the best. He's courteous and was very helpful. He's very knowledgeable and quick to answer my questions. There was a loaner vehicle upon my arrival so I didn't have to wait. More

Service Specialist I have worked with Brian Brassington since 2015 and he is very thorough and most of all knowledgeable about maintenance of my BMW. I have never been I have worked with Brian Brassington since 2015 and he is very thorough and most of all knowledgeable about maintenance of my BMW. I have never been disappointed. I worked with John for the first time because Bryan was booked. He too is an awesome Service Specialist. More

Personalized service Daniel Thornton was patient and purposeful in making sure I got the vehicle I wanted with the correct amenities. Madison was very helpful teaching me Daniel Thornton was patient and purposeful in making sure I got the vehicle I wanted with the correct amenities. Madison was very helpful teaching me how to use the dashboard and assuring the settings were to my needs More

X5 Car Service I recently had our X5 serviced at BMW Montgomery. Mr. John Gentry was the service representative. John always goes above beyond what is expected. He i I recently had our X5 serviced at BMW Montgomery. Mr. John Gentry was the service representative. John always goes above beyond what is expected. He is not only a professional but competent. During this particular service he not only ensured that all required services were conducted but checked to see if there were any factory warranty scheduled maintenance items. He always greets you with a smile and a positive can do attitude. A rare attribute these days, unfortunately. I trust John and the team at BMW Montgomery with the maintaining the overall safety of my vehicle. v/r Mark F. More

Purchased new X5 Just finished our purchase of a 2019 BMW X5. Everyone was such a pleasure to work with. Danny helped with our trade while Aquan initiated the build Just finished our purchase of a 2019 BMW X5. Everyone was such a pleasure to work with. Danny helped with our trade while Aquan initiated the build process. Daniel, the new car manager, took over for Aquan due to his move to a new position with the City of Montgomery (congratulations Aquan). He fielded multiple questions and changes to our build specifications and was always happy to assist. He made several calls to the factory to check the status since it tool a little longer than expected. This was due to supplier isssues on a new line. Once the car arrived Madison helped us get accustomed to the vehicle and Mick worked with us on our financing. Again, everyone in this entire process were outstanding. I highly recommend BMW of Montgomery for your new or used car sales. As a side note, I have other BMWs and use the service department. The same professional and personal attention is always given by their staff...a special shout out to Bryan and Chad for their help over the years. Thank you to all the team at BMW of Montgomery. More

Consistently great and courteous service I have my 2017 230i serviced here and I have been consistently pleased with the quality of service and thoughtful, friendly attentiveness of the servi I have my 2017 230i serviced here and I have been consistently pleased with the quality of service and thoughtful, friendly attentiveness of the service department. I recommend with a high degree of confidence. More

BMW REPAIR AND RENTAL Great service (EXPENSIVE)but very professional and courteous people including the Advisors. I would recommend BMW MONTGOMERY SERVICE DEPARTMENT TO OTH Great service (EXPENSIVE)but very professional and courteous people including the Advisors. I would recommend BMW MONTGOMERY SERVICE DEPARTMENT TO OTHER CUSTOMERS,ALSO THE COURTEOUS RENTAL SERVICE. More