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BMW of Mobile

Mobile, AL

4.9
408 Reviews

3025 Government Blvd

Mobile, AL

36606

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Showing 408 reviews

November 13, 2024

I am very impressed with BMW of Mobile. My BMW was serviced in a timely manner. The representative at the desk, was professional, very personable, and knowledgeable. The waiting area prov More

by Bonster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reed
Nov 14, 2024 -

BMW of Mobile responded

Hello Bonster, we're happy you found our staff to be so supportive during your experience here at BMW of Mobile. We are always more than happy to assist you if anything else comes up. Take care!

November 12, 2024

Great experience! Really appreciate the great customer service ! Look forward to getting serviced there again ! More

by Victoriakd018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Driscoll, S Media
Nov 14, 2024 -

BMW of Mobile responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 11, 2024

This dealership has been remodeled with a fresh new customer friendly atmosphere. I Love it More

by Jmitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie King
Nov 13, 2024 -

BMW of Mobile responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

November 08, 2024

The appointment time was easily made. The car was attended to promptly even though I arrived early. All items listed were addressed and dealt with. Refreshments were available. More

by Satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Green Service Dept.
Nov 09, 2024 -

BMW of Mobile responded

Hi, we are delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 08, 2024

They attended to me promptly , were very courteous and accommodated all my requests . Following inspection , I needed tires and they had them in stock ! That was wonderful that I did not have to order and More

by BMW Rand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler , Laura Driscoll
Nov 11, 2024 -

BMW of Mobile responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 05, 2024

I drove 3 hours and a half to get my brakes replaced at this location because the dealership in Montgomery told me they would have to order my brakes from Germany. This location may have been a little more More

by sidnneygirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carie king
Nov 07, 2024 -

BMW of Mobile responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 30, 2024

Carie was extremely professional and made the service process for my recall very easy and efficient. Thank you! More

by Mcapella01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carie King
Nov 01, 2024 -

BMW of Mobile responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

October 29, 2024

Great service and courtesy vehicle. Staff are always nice and attentive to my needs and desires. More

by alancxian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie King
Nov 01, 2024 -

BMW of Mobile responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 27, 2024

There is not enough common courtesy to customers and employees were too loud thank you More

by Bromartinpoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Nov 01, 2024 -

BMW of Mobile responded

Thank you for the feedback about your most recent visit. Our staff works tirelessly to provide a first class customer experience in our new, state of the art facility. I do show that we satisfactorily completed your full service oil and filter change, safety inspection and complimentary wash and vacuum in approximately 1 hour and 12 minutes. I do apologize if we fell short in any way of your expectations and will hope to make the next visit a 5 star experience. Please reach out to me directly if I can help in any way. Scott Davis General Manager scottdavis@bmwofmobile.com

October 27, 2024

Quick professional service. I really like the video by the tech Gives confidence that the car was checked More

by tfin68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Driscoll, S Media
Nov 01, 2024 -

BMW of Mobile responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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