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BMW of Mobile

Mobile, AL

4.8
344 Reviews

3025 Government Blvd

Mobile, AL

36606

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Showing 344 reviews

May 02, 2024

I was so happy with the way I was treated when I brought my car for service. My service advisor , Reed, greeted me promptly and in very short time my car was brought back to me … I recommend BMW of Mobile’ More

by knox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reed
May 07, 2024 -

BMW of Mobile responded

It's fantastic to hear that you had such a positive experience at BMW of Mobile's service department! Prompt service and attentive advisors like Reed can make all the difference in ensuring a smooth and satisfactory visit. Thank you for recommending our service department so highly.

May 02, 2024

Kathy and I had a great experience at your dealership. Everyone was personable and went out of their way to make us feel welcome. Matt was wonderful to work with and made our purchase stress and pressur More

by daviddunkinDonut
Recommend Dealer
Yes
Employees Worked With
Matt - Sales 5 star
May 07, 2024 -

BMW of Mobile responded

It's fantastic to hear you and Kathy had an exceptional experience at BMW of Mobile! We're thrilled that everyone, from sales to service and paperwork, went above and beyond to make your car purchase stress-free and enjoyable. It's wonderful to hear that you felt valued and prioritized. Thank you for sharing your positive experience with your family and friends. Enjoy your new Ford Escape Titanium Hybrid!

May 01, 2024

They have great customer service and the best quality of work! I absolutely recommend their service. More

by Missmyac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carie and Reed , Laura Driscoll, Sajeev Mehta
May 03, 2024 -

BMW of Mobile responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

May 01, 2024

We always have a good experience with BMW of Mobile. Tyler, our service advisor is excellent! He keeps us informed of then work performed. Overall, a very positive experience. More

by Dennis
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tyler Ford
May 04, 2024 -

BMW of Mobile responded

We're thrilled to hear about your positive experience and the excellent assistance provided by Tyler. Your satisfaction is our top priority, and we value your business. We are looking forward to helping you again in the future!

April 30, 2024

It was easy to schedule my appointment. Kelly was my service advisor. He kept me informed and advised me when service was completed. More

by rpe123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
May 03, 2024 -

BMW of Mobile responded

We're delighted to learn about your positive experience and the great assistance provided by Kelly! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

April 27, 2024

Appointment was set up with ease. When I arrived for my appointment everything went like clockwork. Really nice to deal with professionals. The service advisor kept me informed of pro More

by Walley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Driscoll, Sajeev Mehta
May 01, 2024 -

BMW of Mobile responded

We are thrilled to hear that you had an easy and efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 25, 2024

Friendly staff, clean facility, great service. Would definitely recommend to friends and family. Didn't take long More

by khrismabrewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Driscoll, Sajeev Mehta
Apr 28, 2024 -

BMW of Mobile responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 25, 2024

We instantly felt like family. Best car buying experience ever! We will be back to buy from them again. More

by chelceygib
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexx
Apr 28, 2024 -

BMW of Mobile responded

That's fantastic to hear! Feeling like family and having the best car-buying experience ever are wonderful sentiments. Enjoy your new car!

April 23, 2024

Always great service & people! Love seeing Mr. Beamer, the resident cat. Cari takes care of me. More

by Khakicat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cari
Apr 24, 2024 -

BMW of Mobile responded

We're delighted to hear that you enjoy your visits to our dealership! Mr. Beamer, our resident cat, always adds a special touch to the atmosphere. Cari and our team are here to take care of you during your time with us. Thank you for your kind words!

April 18, 2024

I waited 2and 1/2 hours for a scheduled oil change. I was repeatedly told it would take longer because it was lunch time. After 2 hours I approached different employees to check on my car, they said th More

by irvin4you
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laura Driscoll, Sajeev Mehta
Apr 19, 2024 -

BMW of Mobile responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 20, 2024 -

BMW of Mobile responded

We apologize however a full BMW service will take approximately 2 hours and possibly 30 minutes longer during peak times including lunch. If you would like to discuss potential future services please contact me directly at scottdavis@group1auto.com Scott Davis General Manager scottdavis@group1auto.com Direct:251-544-2844

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