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BMW of Mobile

Mobile, AL

Overview
Reviews
4.8
344 Reviews
Call Dealership (251) 476-2550

3025 Government Blvd

Mobile, AL

36606

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Showing 344 reviews

September 24, 2024

Very friendly & helped me decide on the perfect BMW. I will definitely be back for my next BMW. More

by Shelli Cowart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Murray
Report | Print
Sep 29, 2024 -

BMW of Mobile responded

Hi Shelli, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 19, 2024

The BMW of Mobile service department was communicative, polite, and helpful; they solved my issue efficiently. Dustin was my mechanic and Becky was my service advisor; they both were excellent More

by aconnally92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Woodyard, Dustin Brumfield
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Sep 22, 2024 -

BMW of Mobile responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2024

Dealership was real perfessional and tended to all requests Area was was clean and comfortable in waiting area More

by Stoweman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Driscoll, Sajeev Mehta
Report | Print
Sep 20, 2024 -

BMW of Mobile responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

September 12, 2024

This dealership is top notch. We had a tire put on that was under warranty today. The service department not only called to see if we made it home , because the tech was not sure More

by wayne.lathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Gable
Report | Print
Sep 14, 2024 -

BMW of Mobile responded

Hi Wayne, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 10, 2024

Wonderful I enjoyed so much being there and teaming up Thanks have a great day More

by jeanettenewburnmittie@Icloud. Com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Driscoll, Sajeev Mehta
Report | Print
Sep 13, 2024 -

BMW of Mobile responded

Hi, we're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

September 10, 2024

Very friendly staff. Easy to get in touch with. Work is done quickly and at good prices. More

by tripsmalley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler is always great to work with. , Laura Driscoll, Sajeev Mehta
Report | Print
Sep 13, 2024 -

BMW of Mobile responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 07, 2024

Great service! Loaner car so helpful. Really loved the quick turn around an customer care More

by Carastallman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brcky, Sajeev Mehta
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Sep 09, 2024 -

BMW of Mobile responded

Hi, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

August 31, 2024

Awesome crew to work with. Efficient, polite and knowledgeable. Can't say enough positive feedback! More

by kipsymiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew, Laura Driscoll, Sajeev Mehta
Report | Print
Sep 05, 2024 -

BMW of Mobile responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 30, 2024

Becky as always was very efficient in handling the serving of my X3. Always very nice to me More

by Jdt1344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky in service department
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Sep 05, 2024 -

BMW of Mobile responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 28, 2024

Not the service you expect from a luxury car dealer. Very impersonal experience. Personal greetings, a simple thank you, a phone call instead of a text….. These things are easy, and these things are not More

by LoganElliott79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department needs training in customer service.
Report | Print
Aug 31, 2024 -

BMW of Mobile responded

LoganElliott79, We apologize that your recent service visit fell short of expectations. Your time is valuable and we understand your frustration with the expenses of normal repairs and the perceived lack of attention received. This is not the level of service typically provided at BMW of Mobile and hope we can make your next visit a 5-star experience. Scott Davis General Manager scottdavis@group1auto.com

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