BMW of Mobile

Kimberly Lins Tew provided great, professional service while i had my car in for repairs. This is without a doubt the best, most courteous service i have ever had while at any car dealership. The service while i had my car in for repairs. This is without a doubt the best, most courteous service i have ever had while at any car dealership. The service was done right and in a very short period of time. Thanks to Kimberly and BMW OF MOBILE for taking such good car of my car and for being such FRIENDLY professionals. Two thumbs up!!!! Keep up the great work. More

Angie is wonderful and the work was great but for tire change and a alignment to take over 6 hours is not acceptable when I was told it would take 3. I do not have time to sit at the dealership and wait i change and a alignment to take over 6 hours is not acceptable when I was told it would take 3. I do not have time to sit at the dealership and wait if I am told a time frame I would like the service to be kept in that timeframe. thanks Gregg Descher More

Kim Tew is one of the best service consultants in the business! I prefer to bring my car to the dealer to be serviced as opposed to another shop, where I would pay less, because of the excellent service business! I prefer to bring my car to the dealer to be serviced as opposed to another shop, where I would pay less, because of the excellent service that I receive from Kim and the rest of the fine folks at BMW of Mobile. More

Kimberely was A great inspiration when I carried my vehichle in for servicing. She explained in detail what would be done and the correction steps for any discrprtancy , if any were found. I would high vehichle in for servicing. She explained in detail what would be done and the correction steps for any discrprtancy , if any were found. I would highly reccomend her as A service advisor. She was A very pleasant lady to work with. More

Kim demonstrates a high degree of confidence,respect and loyalty to her customers. She is proactive, ambitious, and always carries a smile that is contagious. There has never been a time that I have called loyalty to her customers. She is proactive, ambitious, and always carries a smile that is contagious. There has never been a time that I have called her for an appointment or stopped by without an appointment that she did not accomadate me or made me feel as though she did not have time to assist me. Kim is amazing!! BMW needs many more employees as dedicated as Kim. K. Boots, RN, MSN, DNP More

I bought a certified pre-owned car at Grady BMW (at that I bought a certified pre-owned car at Grady BMW (at that time) in 2006. Ms. Kim Williams became the handler of my affairs there in the maintenan I bought a certified pre-owned car at Grady BMW (at that time) in 2006. Ms. Kim Williams became the handler of my affairs there in the maintenance/repair department. Never have I met someone who is so caring about the business of someone's car other than her own. She has always dealt with me in a professional yet very friendly manner. Whatever she told me concerning my vehicle, I always found to be true and in my best interest. She was patient and kind when I had questions. If she could not answer them, she found someone that could. I have been thoroughly satisfied with her overall performance with me. It is so important to find someone who is reliable and honest (with you about your vehicle or anything else, especially when these vehicles cost so much)! In fact, I believe that I have found a lasting, true friendship in Kim as well! She has to be a definite asset to your company! More

Kim Tew is by far the best service representative I have encountered at any automobile dealership. She is always professional and courteous and assures my complete satisfaction with the dealership's servic encountered at any automobile dealership. She is always professional and courteous and assures my complete satisfaction with the dealership's service. The purchase of an automobile takes only a day or two but the service experience lasts years and defines the dealership. Kim provides this definition and it is all positive. Dr. H. Ray Collins, jr, Mobile, Al. More

To who it may concern,i have bmw 325i coupe. Everytime a have a problem with my car ,i call or bring it in , kim is always there. when i bring my car in and they dont have a loaner car, she always find a w have a problem with my car ,i call or bring it in , kim is always there. when i bring my car in and they dont have a loaner car, she always find a way to get me back to work. she never made me wait for any thing. I really enjoy to coming to get my service at bmw. Kim always greet me and everyone who comes in to get their car service. thank you More

After the horrible experience I had purchasing this BMW, I lost my confidence in BMW of Mobile. I didn't want anything to do with this company. The only reason I visited them for service was that I don't ha I lost my confidence in BMW of Mobile. I didn't want anything to do with this company. The only reason I visited them for service was that I don't have the time to travel out of town. I plan to up grade to a seven series soon but it won't be from BMW of Mobile. I don't care for the sales department's lack of honesty but Angie Duckworh has made my experience in the service department a pleasure. She has great product knowledge and she genuinely care for her customers. She always go above and beyond the call of duty and I appreciate everything she's done to take care of me and my vechile. More

Great customer service. Impressed with the care an attitude of service consultants. Provided timely feedback, on the status of my service. Suggested instead of required a possible course of action, re attitude of service consultants. Provided timely feedback, on the status of my service. Suggested instead of required a possible course of action, regarding a part. I would highly recommend BMW of Mobile! More