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BMW of Mobile
Mobile, AL
358 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 358 reviews
July 17, 2021
Bought a pre-owned car today. Arthur was fantastic and made me feel at ease with the whole process. Would highly recommend to anyone looking to buy a new car! made me feel at ease with the whole process. Would highly recommend to anyone looking to buy a new car! More
by deltprezx207
Employees Worked With
Arthur, Jarron
July 15, 2021
Love the car however some of the staff have poor follow up. I still don’t have another temporary tag for my vehicle after I have asked twice for this. What’s the point of driving a brand new vehicle if you up. I still don’t have another temporary tag for my vehicle after I have asked twice for this. What’s the point of driving a brand new vehicle if your tag is expired? More
by Shedd
Employees Worked With
Jeff
July 03, 2021
Excellent Service Had oil change,Alignment and Had to have 2 new tires ! Great service.They are very good at customer service and making sure car is ready for the road have 2 new tires ! Great service.They are very good at customer service and making sure car is ready for the road More
by tahiskanperry
Employees Worked With
Carrie
June 30, 2021
Fantastic employees and facilities and the service fees are very reasonable and the job was well done. If I have any recommendation to keep customers loyal to BMW, it would be “don’t stray to far from wha are very reasonable and the job was well done. If I have any recommendation to keep customers loyal to BMW, it would be “don’t stray to far from what it has always been, cars that are are a little more expensive to buy, but very reasonable to own and maintain. $1000 to repair or even replace a side mirror is on the expensive side and $500 to repair or replace a glove box door is ridiculous. I’m still likely to replace this car with another BMW and just keep my fingers crossed that it won’t ever need minor body work. Mark Witt More
by MarkWitt
Employees Worked With
Becky
June 06, 2021
My experience at BMW of Mobile, was nothing short of amazing! I had been in the market to purchase a new BMW for about a month, contacting BMW dealers in Georgia and Mississippi. After dealing with some amazing! I had been in the market to purchase a new BMW for about a month, contacting BMW dealers in Georgia and Mississippi. After dealing with some nasty and rude salesman at Alpharetta BMW and Galleria BMW of D’iberville, I am pleased to say I have found a new BMW home, Mobile! My entire transaction was so quick, painless and informative! Hands down THE best transaction E V E R and this is my 3rd BMW! During my transaction, I met and worked closely with Mr. Jeff, Mr. Arthur, and Mr. Jaron, all wonderful guys! The entire staff was friendly, helpful and assuring! My deal was complicated however THEY MADE IT HAPPEN! I highly recommend this dealership to all searching for their next BMW! Thank you BMW of Mobile for my new X1, the baby mobile! More
by Mrs. J. Olivier
Employees Worked With
Arthur, Jeff, Jaron
March 28, 2020
Its no feeling worst than feeling like someone rob you for money that you work hard for and lie directly in your face. After bringing my car to BMW for a simple misfire i was told a coil and spark plugs n for money that you work hard for and lie directly in your face. After bringing my car to BMW for a simple misfire i was told a coil and spark plugs need change. Okay i got that done and everything appears to be okay only for the same alarm to go off again. This time i was told oh my system just needs update okay. I got that done but once i pick my car up soon i leave the lot i have an whole different alarm going off saying powertrain and drivetrain malfunction im not two miles up the road. Okay i take it back that monday an i get a call from one of the service advisors asking me who been working on my car so i tell him ONLY BMW Of Mobile now everything go cold they have my car a whole week i hear nothing know nothing i call they say they still searching for the problem. They finally say your system shorted out i guess the brains of my car and that a wire was crushed by something in my car. They explain the pior tech shouldve caught that but what im not understanding how can you catch a problem that wasnt there cause if it was i wouldve got that alarm. Im sure my car was damaged while they was working on it. So they say they fix that problem and the shorted out wire again i pay them to fix that after having my car an whole week i pick my car up just to drive maybe 3 hours of the day and the same alarm goes off. Ive spent so much money on the same problem and nothing is fix on a problem i know was caused at the hands of their techs. I wouldnt recommend no one doing business here for your service needs you will be robbed and lied to fix a problem and break something to create a new one. More
by Printis
Employees Worked With
Ted Stuckey
September 23, 2019
Terrible Service I bought my BMW SUV in August. I started to get a warning on my dash the next morning about a low tire pressure. I called and was told to just add air I bought my BMW SUV in August. I started to get a warning on my dash the next morning about a low tire pressure. I called and was told to just add air in the tire and continue to drive it, in which I did. I continued to call, and brought the car in three times before being SOLD a new tire. I was constantly being told to continue to drive the car (dangerously unsafe). The service representative, Becky had very, very poor communication, and was EXTREMELY RUDE. Terrible experience already and I have only had my BMW a month. More
by C Byrd
Employees Worked With
Becky
