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BMW of Mobile

Mobile, AL

4.8
350 Reviews

3025 Government Blvd

Mobile, AL

36606

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Showing 350 reviews

July 20, 2021

I had X3 about 6 months, but it was in shop 3 times, all of them almost major problem. My next BMW depend the next. More

by Huynh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Driscoll, Sajeev Mehta
Aug 25, 2021 -

BMW of Mobile responded

We apologize that you have experienced warranty issues with your BMW X3. Please contact me directly so that I can learn more about the circumstances and offer my assistance. Scott Davis General Manager sdavis@group1auto.com

Mar 13, 2023 -

Huynh responded

Never buy BMW again.

July 18, 2021

Excellent place to purchase from. We would hands down buy here again. Communication was superb. The delivery was tremendous with white-glove service. Thumbs up More

by Kyra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Gogal, Laura Driscoll, Sajeev Mehta
Aug 24, 2021 -

BMW of Mobile responded

Thank you, Kyra, for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

July 17, 2021

Bought a pre-owned car today. Arthur was fantastic and made me feel at ease with the whole process. Would highly recommend to anyone looking to buy a new car! More

by deltprezx207
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur, Jarron
Aug 24, 2021 -

BMW of Mobile responded

Thank you for your kind words about Arthur! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

July 15, 2021

Love the car however some of the staff have poor follow up. I still don’t have another temporary tag for my vehicle after I have asked twice for this. What’s the point of driving a brand new vehicle if you More

by Shedd
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff
Aug 25, 2021 -

BMW of Mobile responded

We apologize for the delay in your out-of-state paperwork. Thank you for your business and we hope you are enjoying your new BMW! Scott Davis General Manager

July 08, 2021

Ted helped me a lot understanding the warranty and service. More

by Gwenbeane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted in Service Dept
Aug 24, 2021 -

BMW of Mobile responded

Thank you for your kind words for our staff, we appreciate it!

July 05, 2021

Friendly and Professional staff, very clean facilities., work performed in a timely manner.. More

by LEdwards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carie King
Aug 24, 2021 -

BMW of Mobile responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 03, 2021

Excellent Service Had oil change,Alignment and Had to have 2 new tires ! Great service.They are very good at customer service and making sure car is ready for the road More

by tahiskanperry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie
Aug 24, 2021 -

BMW of Mobile responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 30, 2021

Fantastic employees and facilities and the service fees are very reasonable and the job was well done. If I have any recommendation to keep customers loyal to BMW, it would be “don’t stray to far from wha More

by MarkWitt
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky
Aug 24, 2021 -

BMW of Mobile responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

June 28, 2021

Very friendly, everything on time and very professional. Feel real comfortable going to service dept. More

by Peter C
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept, carie king
Aug 24, 2021 -

BMW of Mobile responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 06, 2021

My experience at BMW of Mobile, was nothing short of amazing! I had been in the market to purchase a new BMW for about a month, contacting BMW dealers in Georgia and Mississippi. After dealing with some More

by Mrs. J. Olivier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur, Jeff, Jaron
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