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BMW of Mobile

Mobile, AL

4.8
345 Reviews

3025 Government Blvd

Mobile, AL

36606

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Showing 345 reviews

August 10, 2021

Professional and extremely customer friendly. Expectations were exceeded. Felt very valued. More

by Birdieman10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky - Service
Aug 24, 2021 -

BMW of Mobile responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 08, 2021

I've done business with them for year's. Top Dealership, Excellent Service Team and Sales Team! They are very “Personable Professional” Group. Always recognizing the clients by name, that says and means a l More

by mlpayne2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Woodard in Service Department and Marcus McPherson Sales
Aug 24, 2021 -

BMW of Mobile responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

July 28, 2021

Bmw always gives good service. The service advisor keeps you informed. They always gives courtesy car wash which I loves. Today the general manager greeted the customers in the waiting area and lifted our s More

by Lexie.Johnson0925
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Woodward, service manager, General Manager,
Jul 28, 2021 -

Lexie.Johnson0925 responded

Response public to BMW

July 25, 2021

I took my X3 in for first time service, and I was very pleased with it. Everyone I dealt with was very courteous and professional. My More

by cjscruggs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know names.
Aug 24, 2021 -

BMW of Mobile responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 22, 2021

Very timely on getting my vehicle in for an issue. Called me to ask permission to proceed with an engine check. The mechanic on my car did multiple service checks on my vehicle. Carie King the service advis More

by cwillis01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carie King
Aug 24, 2021 -

BMW of Mobile responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

July 20, 2021

I had X3 about 6 months, but it was in shop 3 times, all of them almost major problem. My next BMW depend the next. More

by Huynh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Driscoll, Sajeev Mehta
Aug 25, 2021 -

BMW of Mobile responded

We apologize that you have experienced warranty issues with your BMW X3. Please contact me directly so that I can learn more about the circumstances and offer my assistance. Scott Davis General Manager sdavis@group1auto.com

Mar 13, 2023 -

Huynh responded

Never buy BMW again.

July 18, 2021

Excellent place to purchase from. We would hands down buy here again. Communication was superb. The delivery was tremendous with white-glove service. Thumbs up More

by Kyra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Gogal, Laura Driscoll, Sajeev Mehta
Aug 24, 2021 -

BMW of Mobile responded

Thank you, Kyra, for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

July 17, 2021

Bought a pre-owned car today. Arthur was fantastic and made me feel at ease with the whole process. Would highly recommend to anyone looking to buy a new car! More

by deltprezx207
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur, Jarron
Aug 24, 2021 -

BMW of Mobile responded

Thank you for your kind words about Arthur! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

July 15, 2021

Love the car however some of the staff have poor follow up. I still don’t have another temporary tag for my vehicle after I have asked twice for this. What’s the point of driving a brand new vehicle if you More

by Shedd
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff
Aug 25, 2021 -

BMW of Mobile responded

We apologize for the delay in your out-of-state paperwork. Thank you for your business and we hope you are enjoying your new BMW! Scott Davis General Manager

July 08, 2021

Ted helped me a lot understanding the warranty and service. More

by Gwenbeane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted in Service Dept
Aug 24, 2021 -

BMW of Mobile responded

Thank you for your kind words for our staff, we appreciate it!

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