BMW of Mobile
Mobile, AL
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Becky makes me feel welcomed and safe. Everyone has a horror story of a garage or dealership lying about needed service. It has not been that way at BMW. A large part of that is because Everyone has a horror story of a garage or dealership lying about needed service. It has not been that way at BMW. A large part of that is because of Rebekah (Becky). She is always knowledgeable, upfront, and welcoming. Regardless of how busy she is or how much chaos is in the lobby, Becky's focus remains on the customer. My time is limited. I live in Daphne, teach in Robertsdale, and take care of my 89 year old mother. Service is always fast and dependable. Staff always asks if I need something, or if I need to go somewhere. The last time I was there, the repair wa goimg to take several hours. Becky found me a loaner, which was extremely helpful.. Thank you, Michelle Perry More
Excellent team, they took care to ensure what otherwise could have been a complicated purchasing process was smooth & efficient. The pre-owned center navigated our trade in & completed the documents so tha could have been a complicated purchasing process was smooth & efficient. The pre-owned center navigated our trade in & completed the documents so that within the same evening we were driving our i3. More
Goes way beyond the stars. Professional, knowledgeable and most of all, easy to work with. Murray was exceptional! (Jeff and Adele were also wonderful to work with in securing Professional, knowledgeable and most of all, easy to work with. Murray was exceptional! (Jeff and Adele were also wonderful to work with in securing our transaction.) They made the entire process simple, enjoyable, and we will be back in the future. More
Every one is friendly. The waiting room is clean and has plenty of snacks. Service is prompt and takes pride in their customer service: The waiting room is clean and has plenty of snacks. Service is prompt and takes pride in their customer service: More
Tyler Ford! !! Is the best, he always provides the best customer service. Tyler is very knowledgeable, and always patient with me. !! Is the best, he always provides the best customer service. Tyler is very knowledgeable, and always patient with me. More
BMW of Mobile is THE best sales and service organization I have ever dealt with. The service team starting with Tyler all the way through their techs is superb. Great products, wonderful sales professionals I have ever dealt with. The service team starting with Tyler all the way through their techs is superb. Great products, wonderful sales professionals like Arthur and a caring honest service center, what else can anyone want in a dealership. Their GM Scott is setting the foundation correctly. More
Best dealership in the South. Scott and Arthur went above and beyond to make me happy in a timely manner. They, along with Jaron made sure everything went smoothly with the pur Scott and Arthur went above and beyond to make me happy in a timely manner. They, along with Jaron made sure everything went smoothly with the purchase of my X7 and I didn’t have to spend hours at the dealership sealing the deal. More