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BMW of Mobile

Mobile, AL

Overview
Reviews
4.8
345 Reviews
Call Dealership (251) 476-2550

3025 Government Blvd

Mobile, AL

36606

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Showing 345 reviews

October 02, 2023

Fantastic and complete service. Found issue with bad tire and alerted me to the danger. More

by Jodi.hoag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah Woodyard
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Oct 04, 2023 -

BMW of Mobile responded

We are thrilled to have provided you with a fantastic and complete service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 30, 2023

They seem to have computer issues every time I have been in for service. At least that is the excuse I have been given. We are having a tire issue with a new tire that they cannot resolve and they have not More

by rbarber2dabeach
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reed
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Oct 04, 2023 -

BMW of Mobile responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 10, 2023 -

BMW of Mobile responded

Thank you for your feedback and we apologize this visit was anything but satisfactory. After reviewing your repairs, it appears we met our promised time for your full vehicle service and computer updates in a very timely manner. Unfortunately, these repairs do take that allotted time and were completed as quickly as possible for you. My hope is that we can make your next visit a 5-star experience. Scott Davis General Manager

September 29, 2023

Best dealership in Mobile! The technician was so professional and knowledgeable. I felt my car was well taken care of. More

by Savanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Coggen
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Oct 03, 2023 -

BMW of Mobile responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 25, 2023

The staff were very kind so I was able to Shop comfortably. I will be Shopping here for my next car too because I trust the people here. More

by Jeannie lee
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rick Hart
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Sep 26, 2023 -

BMW of Mobile responded

That's fantastic to hear! We're so happy you had a great experience. We always strive to provide the best service to our customers, so we're glad to hear you were pleased. Thank you for your review!

September 22, 2023

The service is excellent! They treat me like a king 👑, especially Carie in the service department! Everyone is courteous and very friendly! More

by dwayne.reed90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carie, Laura Driscoll, Sajeev Mehta
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Sep 25, 2023 -

BMW of Mobile responded

It's wonderful to hear about your royal treatment at BMW of Moblie, especially with Carie! Great customer service can make a significant difference in any experience. We appreciate your business.

September 16, 2023

Best service in Mobile Al. I feel safe and comfortable with my mechanic and service representative. Thank you BMW of Mobile More

by Annecnaser2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Woodward
Report | Print
Sep 19, 2023 -

BMW of Mobile responded

Thank you for the Five-Star review and for choosing BMW of Mobile. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 16, 2023

They always take care of me. Randy is the best In service, kindness, and getting things done. More

by rolexus1117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey and Leon, Laura Driscoll, Sajeev Mehta
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Sep 19, 2023 -

BMW of Mobile responded

We are thrilled that Randy provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 14, 2023

Getting my vehicle serviced there was a pleasant experience. The facility is clean and the staff is friendly, efficient, and kept me updated on the status of my vehicle. More

by mjspotts2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reed
Report | Print
Sep 23, 2023 -

BMW of Mobile responded

We are glad to hear that your vehicle servicing experience was pleasant. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 14, 2023

Great experience today. Reed was very helpful and attentive. Answered all questions and coordinated work with his team so we could leave on time. More

by Ariel Chavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reed
Report | Print
Sep 22, 2023 -

BMW of Mobile responded

Thank you for your acknowledgment of Reed’s professionalism and dedication! It will be our pleasure to assist you again with any automotive services you may have in the future.

September 08, 2023

Marcus our salesman is great at finding you a vehicle! !!. He has lots of experience, & very knowledgeable. I always use Marcus when buying our BMW’s because he is very detail oriented like I am. Adele More

by Happy Customer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marcus & Adele gets top ratings!!!!
Report | Print
Sep 23, 2023 -

BMW of Mobile responded

We are glad we could help you purchase a new vehicle!

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