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BMW of Mobile

Mobile, AL

Overview
Reviews
4.8
360 Reviews
Call Dealership (251) 476-2550

3025 Government Blvd

Mobile, AL

36606

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Showing 360 reviews

December 02, 2023

Carie King’s customer service is outstanding. I was contemplating going back to Mercedes but I think I will stick with BMW. More

by TB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carie King
Report | Print
Dec 05, 2023 -

BMW of Mobile responded

It's fantastic to hear that you had a great experience and that Carie provided outstanding assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 01, 2023

My first service experience with BMW of Mobile was great. Reed was really great attending to my need. More

by Kim Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reed
Report | Print
Dec 05, 2023 -

BMW of Mobile responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 30, 2023

Performed requested repair of the shark fin satellite antenna , unfortunately not covered by new car warranty. More

by Midas243
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecka
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Dec 02, 2023 -

BMW of Mobile responded

Thank you for letting us repair your vehicle. We appreciate your business and look forward to assisting you again in the future!

November 29, 2023

BMW of Mobile is the best. They really care about their clients and go out of their way to make you happy. More

by Barbara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arthur Gladwin
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Dec 01, 2023 -

BMW of Mobile responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 26, 2023

Great group of folks that do a great job. I appreciate the attention to detail. More

by SteveB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler 👍, Laura Driscoll
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Nov 28, 2023 -

BMW of Mobile responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 23, 2023

Promote service addressing the needs of their customers! Knowledgeable and always doing a good assessment of my concerns. More

by genevia66.prichard@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky
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Nov 28, 2023 -

BMW of Mobile responded

It's fantastic to hear that the service at BMW of Mobile prioritizes addressing customer needs! Having knowledgeable staff who conduct thorough assessments of your concerns can instill confidence in the service provided. Thank you for your business!

November 23, 2023

Very professional and courteous. Good communication between employees and customers. Did what they said they would do. More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie
Report | Print
Nov 28, 2023 -

BMW of Mobile responded

Professionalism, courtesy, and clear communication are so important in customer service, especially when it comes to vehicle maintenance. It's great that we followed through on our commitments and kept you informed throughout the process. Thank you for your business!

November 17, 2023

Great customer service and communication. Tyler is wonderful. Leon is a great driver to transport people back to work. More

by traceybeaver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Nov 21, 2023 -

BMW of Mobile responded

It's fantastic to hear that you had a great experience and that Tyler and Leon provided wonderful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 16, 2023

The salesman did a great job making sure I got the best deal possible on the new car More

by mkyweaver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Murray Brown, Laura Driscoll, Sajeev Mehta
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Nov 18, 2023 -

BMW of Mobile responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 14, 2023

Car was in for first service and the job was done swiftly and . free.. Needed a part to complete a recall and was offered a loaner to drive until the recall is done. More

by damian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sajeev Mehta
Report | Print
Nov 16, 2023 -

BMW of Mobile responded

It's great to hear that BMW of Mobile provided a swift and complimentary first service for your car. Offering a loaner while waiting for a recall part demonstrates our commitment to customer convenience and satisfaction. We appreciate your business. We look forward to assisting you in the future.

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