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BMW of Mobile

Mobile, AL

Overview
Reviews
4.8
359 Reviews
Call Dealership (251) 476-2550

3025 Government Blvd

Mobile, AL

36606

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Showing 359 reviews

January 06, 2024

Local BMW dealership for repairs on cars that need a specialist to diagnose the problem. More

by park712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Driscoll, Sajeev Mehta
Report | Print
Feb 28, 2024 -

BMW of Mobile responded

Thank you for your visit. Please contact me if there's anything I can do to make your next visit a 5-star experience for you! Scott Davis, General Manager scottdavis@group1auto.com

January 05, 2024

I had a great experience. Reed did an excellent job handling my service. I got 4 tires an alignment and an oil change. The technician stay over to complete my oil change and I More

by Tnammons77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reed
Report | Print
Jan 06, 2024 -

BMW of Mobile responded

We are thrilled to hear your experience with Reed and our service team was exceptional! Getting new tires, an alignment, and an oil change is a significant service, and the fact that the technician stayed late to complete your oil change shows dedication and commitment to customer satisfaction. Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 05, 2024

Excellent , friendly service. Helped with any all my vehicle needs. Very professional. Tyler was amazing and resourceful More

by Cathyleachman043019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler , Sajeev Mehta
Report | Print
Jan 06, 2024 -

BMW of Mobile responded

It's fantastic to hear that you had a excellent experience and that Tyler provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 04, 2024

I went for an unexpected service. I was taken care of very well! Nice customer service. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Driscoll, Sajeev Mehta
Report | Print
Jan 06, 2024 -

BMW of Mobile responded

We are thrilled to hear that you had a nice experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 03, 2024

Awesome dealership. My service representative Carrie King is the best. Carrie is one of the best employees I have ever had the pleasure of working with in the car indust More

by chris.hinton577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Driscoll, Sajeev Mehta
Report | Print
Jan 05, 2024 -

BMW of Mobile responded

It's fantastic to hear that you had a great experience and that Carrie provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 02, 2024

I let Marcus know which cars we wanted to look at ahead of time and he had them parked out front when we arrived. He was very knowledgeable about the cars and answered all our questions. The process was sm More

by scd0909
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus McPherson, Laura Driscoll
Report | Print
Jan 04, 2024 -

BMW of Mobile responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

December 20, 2023

Reed in the service department is very professional. He is knowledgeable and always keeps the customer informed. More

by bdsmith6824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reed
Report | Print
Dec 21, 2023 -

BMW of Mobile responded

It's fantastic to hear that you had a great experience and that Reed provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 19, 2023

Great customer service. They addressed all of my concerns and kept me informed on the process and outcome. More

by Wendybigler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Ford
Report | Print
Dec 20, 2023 -

BMW of Mobile responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 11, 2023

Good communication about service needed. Completed service in a day and helped with providing transportation to pick up car when ready. More

by Aumom88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Driscoll, Sajeev Mehta
Report | Print
Dec 12, 2023 -

BMW of Mobile responded

That sounds like a well-managed service experience! Clear communication about the needed service, along with completing it within a day and offering transportation for pickup, shows a commitment to customer convenience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 02, 2023

Carie King’s customer service is outstanding. I was contemplating going back to Mercedes but I think I will stick with BMW. More

by TB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carie King
Report | Print
Dec 05, 2023 -

BMW of Mobile responded

It's fantastic to hear that you had a great experience and that Carie provided outstanding assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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