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BMW of Mobile

Mobile, AL

Overview
Reviews
4.8
345 Reviews
Call Dealership (251) 476-2550

3025 Government Blvd

Mobile, AL

36606

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Showing 345 reviews

January 03, 2024

Awesome dealership. My service representative Carrie King is the best. Carrie is one of the best employees I have ever had the pleasure of working with in the car indust More

by chris.hinton577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Driscoll, Sajeev Mehta
Report | Print
Jan 05, 2024 -

BMW of Mobile responded

It's fantastic to hear that you had a great experience and that Carrie provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 02, 2024

I let Marcus know which cars we wanted to look at ahead of time and he had them parked out front when we arrived. He was very knowledgeable about the cars and answered all our questions. The process was sm More

by scd0909
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus McPherson, Laura Driscoll
Report | Print
Jan 04, 2024 -

BMW of Mobile responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

December 20, 2023

Reed in the service department is very professional. He is knowledgeable and always keeps the customer informed. More

by bdsmith6824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reed
Report | Print
Dec 21, 2023 -

BMW of Mobile responded

It's fantastic to hear that you had a great experience and that Reed provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 19, 2023

Great customer service. They addressed all of my concerns and kept me informed on the process and outcome. More

by Wendybigler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Ford
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Dec 20, 2023 -

BMW of Mobile responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 11, 2023

Good communication about service needed. Completed service in a day and helped with providing transportation to pick up car when ready. More

by Aumom88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Driscoll, Sajeev Mehta
Report | Print
Dec 12, 2023 -

BMW of Mobile responded

That sounds like a well-managed service experience! Clear communication about the needed service, along with completing it within a day and offering transportation for pickup, shows a commitment to customer convenience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 02, 2023

Carie King’s customer service is outstanding. I was contemplating going back to Mercedes but I think I will stick with BMW. More

by TB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carie King
Report | Print
Dec 05, 2023 -

BMW of Mobile responded

It's fantastic to hear that you had a great experience and that Carie provided outstanding assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 01, 2023

My first service experience with BMW of Mobile was great. Reed was really great attending to my need. More

by Kim Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reed
Report | Print
Dec 05, 2023 -

BMW of Mobile responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 30, 2023

Performed requested repair of the shark fin satellite antenna , unfortunately not covered by new car warranty. More

by Midas243
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecka
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Dec 02, 2023 -

BMW of Mobile responded

Thank you for letting us repair your vehicle. We appreciate your business and look forward to assisting you again in the future!

November 29, 2023

BMW of Mobile is the best. They really care about their clients and go out of their way to make you happy. More

by Barbara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arthur Gladwin
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Dec 01, 2023 -

BMW of Mobile responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 26, 2023

Great group of folks that do a great job. I appreciate the attention to detail. More

by SteveB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler 👍, Laura Driscoll
Report | Print
Nov 28, 2023 -

BMW of Mobile responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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