BMW of Mobile
Mobile, AL
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I was able to make an appt online for any day within one week to get my X3 looked for a minor issue. I was sent a text reminder the day before. The staff were very helpful and took care of me right away. Wh week to get my X3 looked for a minor issue. I was sent a text reminder the day before. The staff were very helpful and took care of me right away. What was impressive was the video sent by the technician directly to my phone showing me what he was seeing with his explanation. Since I was going to be there for a while, I thought I would take an UBER to the mall. Oh no, the offer shuttle service to the mall! And the driver Leon was very friendly. Becky who checked me in gave ne a call to let me know the service was completed and asked what time I would like to be picked up. I had a little more shopping to do, so we set a time. Door to door service in a nice BMW. That can't be beat! Thank you BMW Mobile for taking good care of my vehicle and me! Won't dread having to take my vehicle in for servicing again! More
This dealership was very clean and tidy. It felt very comfortable and modern, and the employees were quite friendly and kind. It felt very comfortable and modern, and the employees were quite friendly and kind. More
One word. GREAT. Accommodating. Courteous. Kept me informed. Concerned. Strived to make me comfortable in the lounge. GREAT. Accommodating. Courteous. Kept me informed. Concerned. Strived to make me comfortable in the lounge. More
Everyone we talk to is very friendly, very knowledgeable. They were able to answer all our questions. The dealership was very clean and organized, and we appreciated having a loaner while They worked on the They were able to answer all our questions. The dealership was very clean and organized, and we appreciated having a loaner while They worked on the car. More
I bought my car from an individual. I've had to have several things done (brake pads, headlights changes, oil change etc...) They've always done a great job. I've dealt with Reed Gable, I've had to have several things done (brake pads, headlights changes, oil change etc...) They've always done a great job. I've dealt with Reed Gable, customer service, the entire time since going to BMW and he's done a great job from beginning to end. I will never take my BMW anywhere else to be serviced. More
Great People to Deal with. Made the transaction smooth. Arthur and Jaron were the best. If you want to be treated Like a Person instead of a $ sign then this is your Dealership Made the transaction smooth. Arthur and Jaron were the best. If you want to be treated Like a Person instead of a $ sign then this is your Dealership. Thanks Guys More
Another great experience at BMW of Mobile service department. They completed the job very quickly and also helped us redo our settings. Rebekah in service and Arthur should be commended. department. They completed the job very quickly and also helped us redo our settings. Rebekah in service and Arthur should be commended. More