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BMW of Mobile

Mobile, AL

4.8
543 Reviews

3025 Government Blvd

Mobile, AL

36606

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Showing 543 reviews

December 21, 2025

Top notch service! Professional, trustworthy with excellent communication! We drive from Pensacola to Mobile because of their service/sales teams! More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
S Media
Dec 21, 2025 -

BMW of Mobile responded

Hi Dan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 18, 2025

Very professional service consultants and great repair/service team. When leaving I feel like they appreciate my business!!! Love my X5!!!!! More

by jue01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, Leon, Nick, S Media
Dec 21, 2025 -

BMW of Mobile responded

Hi, thank you for your kind words! We're so glad to hear that you had a positive experience with our service consultants and repair team. We truly value your business and look forward to serving you in the future!

December 17, 2025

I had the best experience. My salesman BRENDAN was awesome, professional, knowledgeable and caring he made me feel important and valued. He was thorough during the entire proce More

by odessashivaun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BRENDAN DYE
Dec 20, 2025 -

BMW of Mobile responded

Hi, we're happy you found Brendan to be so supportive during your experience here at BMW of Mobile. We are always more than happy to assist you if anything else comes up. Take care!

December 11, 2025

Great staff. Matt was an excellent salesman. Dealership is spotless and modern. Open clean service area. All 1st class. More

by Jtrobert293
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt, S Media
Dec 12, 2025 -

BMW of Mobile responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 10, 2025

Only wonderful things to say about BMW OF MOBILE. : Customer Service Team is OUTSTANDING. ! You’re always greeted with a smile. Everyone makes you feel welcome and always have their undivided atte More

by Cheryln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Arthur( Genius) , S Media
Dec 11, 2025 -

BMW of Mobile responded

Hello Cheryln, thank you; we appreciate your feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 08, 2025

BMW OF MOBILE is a great dealership and will visit thea again at any time More

by leoncurtis33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
S Media
Dec 10, 2025 -

BMW of Mobile responded

Hi, your satisfaction is our top priority. If you have any further questions, please don't hesitate to reach out!

December 06, 2025

Dealership was doing good until I informed them that my rim was bent on my tire and the response of having to wait for them to go through cameras is unacceptable. I am going to get my rim repaired myself b More

by Terrill Hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carie
Dec 09, 2025 -

BMW of Mobile responded

We apologize that during your recent 2016 BMW inspection; the alloy wheel was determined to have pre-existing damage when entering our service department. BMW of Mobile requires a high-definition video review for such claims of minor incidental damage as a standard procedure. We hope you will accept our policy should you choose to have future repairs with our service center. Thank you for your prior business. Scott Davis General Manager - BMW of Mobile Direct: 251-544-2844 | sdavis@group1auto.com

December 06, 2025

Hr. late starting service from appt time Services recommended by independent sources not recommended here. Can't seem to get account info correct. Th More

by Hank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
S Media
Dec 09, 2025 -

BMW of Mobile responded

Thank you for sharing your feedback… we apologize our appointment system and service wait time didn’t meet with your expectations. Your input is valuable, and it will help us to provide a better experience for you in the future. Scott Davis General Manager - BMW of Mobile sdavis@group1auto.com

December 03, 2025

Tyler Ford in the service department deserves a raise please!! He saved me when my battery died by lining up a loaner for me so I could get back to work asap! It was the day after Thanksgiving and I trul More

by heatherae3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Ford, S Media
Dec 03, 2025 -

BMW of Mobile responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

December 03, 2025

Great service for years. They just treat you the way you want your dealer to treat you -like they care. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
S Media
Dec 04, 2025 -

BMW of Mobile responded

Hi Linda, we are so happy to read such a great review about BMW of Mobile! Please let us know if there is anything else we can do for you; we are more than happy to help!

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