BMW of Minnetonka

Go see Amy! We recently purchased our first BMW here. Amy Mattick was amazing! She was patient, knowledgeable, and worked hard to find us exactly what could rep We recently purchased our first BMW here. Amy Mattick was amazing! She was patient, knowledgeable, and worked hard to find us exactly what could replace our current lease. Even though she was extremely busy on a Saturday she always made sure we felt like we were her only clients and that the process went as smoothly as possible. You have a great asset in Amy and we will certainly be back! More

Steve Rydberg I've worked with Steve for decades and take comfort in his guidance! I trust him completely! Never am I over-sold! I have and would recommend Steve I've worked with Steve for decades and take comfort in his guidance! I trust him completely! Never am I over-sold! I have and would recommend Steve to anyone! Thanks Steve! ( I love my new car!) More

Great experience with out-of-state purchase I had a great experience with Ryan Leach on the purchase of a 2008 Z4. I drove 400 miles to purchase this vehicle and Ryan was there every step of the I had a great experience with Ryan Leach on the purchase of a 2008 Z4. I drove 400 miles to purchase this vehicle and Ryan was there every step of the way. He made sure everything was taken care of and even picked me up from the airport so I could drive it home. Great job Ryan and the team. More

Great work It was great working with Steve Rydberg. He explained all of our questions and went out of his way to do the best job possible It was great working with Steve Rydberg. He explained all of our questions and went out of his way to do the best job possible More

Worst experience ever I chose them for 2 reasons, first to look at a 2013 Mercedes E series they had and I had never driven a BMW. I informed Josh that I would also like to I chose them for 2 reasons, first to look at a 2013 Mercedes E series they had and I had never driven a BMW. I informed Josh that I would also like to look at a comparable BMW, he informed me that would be a 5 series but he was sure they didn’t have any that would be comparable as at the age they come in with too many issue to make them worth them reselling. Really? I was told the car I was looking at had new tires and like new brakes. I purchased it and brought it to the Mercedes dealership I use to have the do a full check out to see get a baseline on the car. I was told the back inner calipers (brake pads) were at 3mm, this is hitting the limit of life, Not like new at all. I contacted Josh several times and just kept getting a run around for a week. I ended up going in and asking for his manager who had the brakes checked again as the reports he had were they were like new. It was found that they truly were worn and the excuse the service dept. gave was you basically have to take them apart to see the inner pads. So if you can’t easily see something assume it is good. Wow. I also discovered I was driving on expired plates. In the end I got the brakes replaced and a temporary license permit. Getting my brakes done was a nightmare, I have never been more confused by a service dept. I went through 4 people just to check my car in and the pickup process was no better. Then there is the loaner car. I would have thought they would have taken that opportunity to prove to me I should have bought BMW, instead they proved I made the correct choice. They shoe horned me into a base model 3 series, no comparison to my care. They had every chance to show me what BMW was all about and if this is what BMW is all about it is highly overrated and priced. The only reason they got a 2 was because of the manager I talked to who straightened everything out, but when he was not around everything was a battle and a nightmare. Considering I was at what was supposed to be a high-end dealership I would have expected that kind of service from everyone not just one person. Dave H More

Fantastic Experience I worked with Matt Liebig and had a great experience - hands down best among the various dealerships I visited. Everyone was helpful and friendly thr I worked with Matt Liebig and had a great experience - hands down best among the various dealerships I visited. Everyone was helpful and friendly throughout the process, there was no sales pressure, and Matt was knowledgeable only in the way a car lover can be. I bought my new vehicle from him, and hopefully will next time. More

Outstanding service Had the best car buying experience of all the vehicles I’ve ever purchased. Purchased a used vehicle without seeing or driving it. I trusted in Ryan Had the best car buying experience of all the vehicles I’ve ever purchased. Purchased a used vehicle without seeing or driving it. I trusted in Ryan and I’m glad I did because my used vehicle was like new. Outstanding dealership to work with. More

Smooth and easy purchase experience I worked with Amy Mattick in internet sales. She was everything you would want in a car sales person; relaxed, knowledgeable, and low pressure. The I worked with Amy Mattick in internet sales. She was everything you would want in a car sales person; relaxed, knowledgeable, and low pressure. The purchase experience was very easy and John in finance was pleasant to deal with as well. I would recommend BMW of Minnetonka. More

New X3! We had a great experience at BMW of Minnetonka! Steve, our advisor, was very knowledgeable about the vehicles & the process, patient with our timefram We had a great experience at BMW of Minnetonka! Steve, our advisor, was very knowledgeable about the vehicles & the process, patient with our timeframe, and responsive to our questions. Steve helped us select a vehicle and terms that matched our interests, and ultimately we decided to lease a new X3! More

Friendly, customer oriented sales approach From start to finish John "Sully" Sullivan made the process smooth and easy. Great to work with. No high pressure sales, just friendly and open to l From start to finish John "Sully" Sullivan made the process smooth and easy. Great to work with. No high pressure sales, just friendly and open to listening to my requirements for a car. Found a beautiful car at less than expected price. Win. Win. More